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Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

De 95,729 opiniones, los clientes califican nuestro Customer Service Specialists 4.88 de un total de 5 estrellas.
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    33 trabajados encontrados, precios en USD
    Call center 1 día left
    VERIFICADO

    Necesito una compañía que se dedique a contestar llamadas y hacer ventas por telefono . “Call center “

    $450 (Avg Bid)
    $450 Oferta promedio
    14 ofertas

    I'm in need of a photo booth attendant for my upcoming parties. Key Responsibilities: - Setting up and operating an open-air photo booth - Providing and managing props for the photo booth - Ensuring the smooth operation of the photo printing on-site Additional Information: - The photo booth will be used primarily at parties - Experience in a similar role and familiarity with managing props and printing is a plus Please let me know your relevant experience and availability.

    $15 - $25 / hr
    Local
    $15 - $25 / hr
    0 ofertas
    App Demo with Key Features 6 días left
    VERIFICADO

    Need a demo for an app - Screenshots and a screen-recorded video will be best showing the app functionality and app key features

    $24 (Avg Bid)
    $24 Oferta promedio
    18 ofertas

    We have been working on this project for more than a year and it is about comparing the plans of competing companies. Each call takes about 10 to 20 minutes depending on the agent you speak with. If you are flexible and have 20 minutes of your day, you are free to apply. • Males or Females • You will be provided with leads and a script, VoIP softphone and full support from our side. • 5 calls a week and fixed price per call. • The calls can be made from Monday-Friday during US business hours. (9AM-9PM EST)

    $414 (Avg Bid)
    $414 Oferta promedio
    43 ofertas

    I'm seeking 2 French helpers for a major conference event in Geneva Switzerland May 14-16 that will be attended by more than 18000 guests. Your responsibilities will crucially involve: - Guest Registration: You will manage the process of registering attendees at the venue. This will entail ensuring that each guest is referenced properly when they arrive. - Guest Reception: Guests will be personally greeted. Part of your job will include welcoming guests, providing them with the necessary information, and directing them to their seats. The ideal candidate for the job will have previous experience in managing big events. They must have excellent interpersonal and organizational skills, and be able to proactively solve any problems or issues that may arise during the conference. T...

    $11 / hr (Avg Bid)
    $11 / hr Oferta promedio
    3 ofertas

    I'm in need of a proficient bilingual (English and Spanish) cold-caller to generate leads within the Real Estate industry, specifically for a regional area. The responsibilities of the role include: - Cold calling potential leads within a specified region. - Talking proficiently in both English and Spanish. - Nurturing leads within the Real Estate industry. The ideal freelancer for this project must have these skills and experiences: - Experience of cold calling in the Real Estate industry. - Excellent verbal communication in both English and Spanish. - Proven ability to generate leads. Your effectiveness in this role will majorly contribute to the growth of my business. Thus, I look forward to a diligent and committed freelancer.

    $5 / hr (Avg Bid)
    $5 / hr Oferta promedio
    4 ofertas

    bahis sitenizde canlı destek ekibinizde görev almak için buradayım. Kabul ediyorum, deneyim konusunda eksikliklerim olabilir ancak öğrenmeye ve kendimi geliştirmeye son derece açığım. Ayrıca, kumar dünyasına dair biraz bilgiye sahibim ve işimi en iyi şekilde yapabileceğimi kanıtlayabileceğime inanıyorum. Neden bana şans vermelisiniz? Kumar Bilgim: Kumar dünyasını biraz olsun biliyorum. Temel kumar terimleri, oyun kuralları ve genel kumar pratikleri hakkında bilgi sahibiyim. Bu, müşterilere daha iyi rehberlik sağlayabilmem ve sorunları daha etkili bir şekilde çözebilmem için bir avantaj olabilir. Esnek ve Öğrenmeye Açık Yaklaşım: Deneyimsiz olabilirim ancak öğrenmeye ve kendimi geliştirmeye her zaman açığım...

    $11 / hr (Avg Bid)
    $11 / hr Oferta promedio
    4 ofertas

    I'm looking for an expert English-speaking telephone sales agent to support my business in closing sales deals and managing the sales pipeline. This is a long-term position with 20-40 hours expected per week. Key Responsibilities: - Handle customer inquiries and provide detailed product information - Close sales deals efficiently - Follow and manage the sales funnel effectively - Providing information and converting leads for legal services. - Manage and update the CRM - Communicate with internal lawyers. Ideal Candidate: - Should have extensive experience in telephone sales, particularly in closing deals and managing the sales process - Excellent English-speaking skills are a must - Proven track record in cold calling and customer service - Strong communication and negotiation ski...

    $640 (Avg Bid)
    $640 Oferta promedio
    21 ofertas

    I'm seeking a reliable, professional chauffeur for personal travel and leisure purposes. The vehicle you would be driving is a Mercedes V300, so pertinent experience is necessary. Your responsibilities will include: - Ensuring the V300 is well-maintained and clean - Providing high-quality, punctual service Ideal Skills and Experience: - Professional driving certification -Previous experience chauffeuring high-end vehicles like Mercedes V300 - Commitment to safety and professionalism Looking forward to finding a reliable partner for this endeavour. Drive safe!

    $24738 (Avg Bid)
    Local
    $24738 Oferta promedio
    1 ofertas

    As an author, I'm in need of an energetic, dedicated freelance assistant located in India who will be working remotely for me. Your main tasks will include: - Research and Data Entry: I am looking for someone who can efficiently gather valuable marketing data related to my book. You will also perform data entry duties with precision. - Communication Management: Your role will also require regular communication with various organizations and agencies, on my behalf. - Data Analysis: A crucial part of this role will be focused on data analytics. You'll be interpreting and examining data from my book marketing campaigns, utilizing social media interaction, sales data, and analyzing data that is shared with you, to come up with effective strategies for further promotion. Choice...

    $675 (Avg Bid)
    $675 Oferta promedio
    15 ofertas

    I’m on the hunt for a customer service representative specialized in appointment scheduling. You will be taking inbound calls and arranging home visits for our onsite computer repair service. While putting our customers' needs first, you'll also: - Manage all customer interaction documentation with our CRM system. Proven experience with CRM systems is favored. - Prioritize your work to increase our call resolution rate. Past success in a high-resolution rate role is ideal. An eye for detail, excellent communication skills, and a knack for problem-solving in high-paced call environments would be a definite advantage. Join me in streamlining our customer's path to in-home tech solutions!

    $11 / hr (Avg Bid)
    $11 / hr Oferta promedio
    24 ofertas

    Merhabalar, 28 yaşında ve lisans(iktisat) mezunuyum. Aktif olarak 16 yıldır bilgisayar kullanıyorum. Çözüm odaklı biriyim. Stres yönetimi ve ikili diyaloglarda oldukça yetkinim. Daha öncesinde Akbank Müşteri Temsilciliği ve Tıbbi Satış Temsilciliği gibi işler yaptım. Birden fazla bilgisayarım var ve evden çalışmaya müsaitim. Esnek çalışma saatlerine uyum sağlayabilirim. Hızlı öğrenen biriyim. Klavyemde oldukça hızlıdır. Ulaşabileceğiniz mail adresim : @gmail. com

    $14 / hr (Avg Bid)
    $14 / hr Oferta promedio
    2 ofertas

    I'm looking for a versatile Virtual Assistant (VA) to help with various tasks related to my coaching business. The ideal candidate will be a fluent English speaker and will have strong skills in social media management, data mining, and customer support. We are looking to pay about $100 monthly as this would be about 15 hrs max weekly. Key Responsibilities: - Handling data mining and research: I need someone to assist in researching various topics that pertain to my work as a speaker and coach. - Customer support: You'll also be responsible for providing basic customer support, responding to general inquiries and forwarding more complex issues to me. - Social Media e-mailing: I need someone who can assist in managing my social media accounts, specifically Facebook, Instagra...

    $121 (Avg Bid)
    $121 Oferta promedio
    62 ofertas

    I'm seeking an experienced professional for cold calling businesses with the purpose of lead generation. I already possess a script, so your task will primarily focus on executing the calls and generating a strong interest within potential leads. Key tasks and responsibilities will include: - Using my prepared script to engage businesses over the phone - Consistently delivering a compelling message to potential leads - Documenting and tracking all call information according to standard operating procedures Ideal Skills and Experience: - Proven experience in a similar lead generation or telemarketing role - Exceptional communication and persuasion skills - Excellent time management and organization abilities - Experience engaging businesses over the phone and developing leads effe...

    $4 / hr (Avg Bid)
    $4 / hr Oferta promedio
    33 ofertas

    I am seeking a customer service specialist to assist with phone calls, emails, and live chat support in English. Key Responsibilities: - Answering incoming phone calls from customers with professionalism and providing appropriate assistance. - Responding to customer emails in a timely and effective manner. - Providing support and resolving customer issues through live chat. Ideal Candidate: - Proficiency in English is a must, as most of our customers are English speakers. - Previous experience in customer service, specifically with phone, email, and live chat support. - Excellent communication skills and a strong customer service orientation. - Ability to work 4-8 hours daily, with flexibility for additional hours, if needed.

    $17 / hr (Avg Bid)
    $17 / hr Oferta promedio
    55 ofertas

    I’m on the hunt for a customer service representative specialized in appointment scheduling. You will be taking inbound calls and arranging home visits for our onsite computer repair service. While putting our customers' needs first, you'll also: - Manage all customer interaction documentation with our CRM system. Proven experience with CRM systems is favored. - Prioritize your work to increase our call resolution rate. Past success in a high-resolution rate role is ideal. An eye for detail, excellent communication skills, and a knack for problem-solving in high-paced call environments would be a definite advantage. Join me in streamlining our customer's path to in-home tech solutions!

    $11 / hr (Avg Bid)
    $11 / hr Oferta promedio
    34 ofertas

    I'm looking for a savvy salesperson to help me generate revenue by selling consumer services. I have a very unique service. I work with middle school and high school students to get them to learn optimally. The ideal candidate will have a knack for closing deals and a solid understanding of consumer behavior and preferences. I'm offering this role on a base pay with commission basis, with a lucrative percentage of the sales going directly to you. Terms: Base pay $1000. Quota: At least $10000 in sales through a combination of base program ($2500 x 4), middle program ($4000 x 3), and premium program ($8000 x 2). 10% commission for all revenue generated beyond $10000. Some key details: - Selling services: The product in question is a range of consumer services. - Target market: Y...

    $579 (Avg Bid)
    Destacado Urgente
    $579 Oferta promedio
    18 ofertas

    I'm in need of a remote assistant to help me with various administrative tasks on a daily basis. Key Responsibilities: - Making phone calls and responding to them on my behalf. - Setting up meetings and appointments in Google Calendar. - Managing my accounts and keeping them organized. - Handling other miscellaneous tasks as needed. Communication: - I prefer to communicate task updates and instructions through email. Ideal Skills & Experience: - Proficiency in Google Calendar. - Excellent organizational and communication skills. - Prior experience in handling administrative tasks. - Ability to make phone calls and take messages professionally. - Strong attention to detail and commitment to meeting deadlines.

    $18 / hr (Avg Bid)
    $18 / hr Oferta promedio
    203 ofertas
    Experienced Mortgage Broker Admin 3 días left
    VERIFICADO

    I am seeking an assistant who has extensive knowledge and experience in the mortgage industry, along with an exceptional track record in the area of customer service. Key Job Requirements: - Past administrative work in the mortgage sector - Proficiency with mortgage processes and terminologies - Outstanding customer service skills Ideal Skills and Experience: - Proven experience as a mortgage broker admin - Mastery of customer service principles and practices - Familiarity with mortgage industry concepts, practices, and procedures This role calls for a professional that can jump right in without the need for extensive training. It's sophisticated, demanding, and rewarding - fit for an individual who knows the ins-and-outs of mortgage and values customer satisfaction above all.

    $13 (Avg Bid)
    $13 Oferta promedio
    12 ofertas

    We are a leading recruitment and resourcing specialist in Australia, specialising in both temporary and permanent recruitment. We are dedicated to finding great candidates, and matching the right candidate to the right role and company, quickly. Operating across sectors such as Transport, Logistics, Education, Manufacturing, and Construction, we’re keen to build a brighter future for candidates and companies alike. Over the years, we have built a large candidate pool in several industries, but in some cases, have lost touch with some candidates. As such, we have legacy candidate data – and this is where this project comes in! We will provide a specific list of legacy candidates, and we need assistance in someone calling the candidates on the list; confirming their details,...

    $113 (Avg Bid)
    $113 Oferta promedio
    10 ofertas

    I'm in search of a virtual receptionist who can handle incoming phone calls and take messages, then email me the information. Here are the details: - Main Responsibilities: You'll be primarily responsible for answering calls and taking messages. - Software Proficiency: You should be well-versed in operating phone system software efficiently. - Communication Skills: It's essential that you can convey messages accurately and professionally via email. - Schedule: April 25-26, 9am-5pm - USA Pacific Time Zone (Located in Nevada, USA)

    $167 (Avg Bid)
    $167 Oferta promedio
    29 ofertas

    I'm in need of a bilingual (Arabic and English) social media manager to take control of my beauty business's social media communications, based in Dubai or the UAE. - Payment: 1,500 AED per month (408 US dollars) - Incentives: 500 AED (136 US dollars) will be provided based on increased sales and performance - A dedicated mobile and phone line will be provided - No visa provided - Work from anywhere, but the candidate needs to live in UAE Key Responsibilities: - Manage messages and inquiries from customers. This includes answering questions about our beauty products and services. - Book appointments efficiently. Your promptness and professionalism in this aspect is crucial. Skills and Experience: - Fluent in both Arabic and English to ensure seamless communication with...

    $439 (Avg Bid)
    $439 Oferta promedio
    17 ofertas

    I'm in need of a virtual assistant to help with a variety of tasks. One of the primary responsibilities will be finding jobs leads across all industries.l for our cleaning business. Key Responsibilities: - Researching and identifying job leads in all industries - a possible ongoing role for answering emails and messages as well as scheduling appointments. Your primary focus will be on searching for potential job opportunities across various sectors. You should have a keen eye for detail and a thorough understanding of the current job market. This role requires someone with excellent organization skills and a proactive attitude towards task management. Previous experience in lead generation and virtual assistance would be a significant advantage.

    $73 (Avg Bid)
    $73 Oferta promedio
    54 ofertas

    I'm in urgent need of a diligent and experienced remote assistant who can help me streamline my daily tasks. Your main responsibilities will include data entry, email management, and calendar management. Key tasks include: - Conducting data entry: You'll be required to manage and organize data effectively. - Email management: Checking, sorting, and responding to my emails will be one of your daily tasks. - Calendar management: Organizing and scheduling appointments, meetings, and events will be part of your duty. As this is a daily role, you must be available and committed to this schedule. Moreover, I prefer email as the significant mode of communication. Prior experience in a similar role utilizing the mentioned skills would be advantageous. Your attention to detail, great o...

    $18 / hr (Avg Bid)
    $18 / hr Oferta promedio
    126 ofertas

    My Startup is in urgent need of a skilled Telecaller dedicated to generating leads in the Healthtech industry. We're looking for someone with excellent communication skills, a comprehensive understanding of Healthtech products, and proven experience in cold calling. This role is crucial in reaching our target audiences, which include healthcare professionals, patients, caregivers, and insurance providers. Languages: English and Hindi. Any other languages known would be cherry on cake. Ideal Skills and Experience: - Strong interpersonal and communication skills - Deep understanding of Healthtech industry - Proven track record of successful cold calling - Ability to engage and build rapport with healthcare professionals, patients and caregivers, and insurance providers. By joinin...

    $119 (Avg Bid)
    $119 Oferta promedio
    10 ofertas

    I'm in need of a personal virtual assistant. The ideal candidate should be adept at managing emails, calendars, and travel arrangements. Good communication skills are a must. Proficiency in Microsoft Office or Google Suite and project management software is a plus.

    $287 (Avg Bid)
    $287 Oferta promedio
    54 ofertas

    We're on the search for a dedicated Customer Support Specialist for a part-time (4 hours/day) position to enhance our customer satisfaction. Key Responsibilities: - Handle communication via emails, live chat, and social media. - Efficiently answer client inquiries. - Resolve customer complaints in a professional and timely manner. - Share accurate product information. - Amend product orders and customer accounts in Shopify as required. Ideal candidate should have prior experience in customer service. Excellent problem-solving skills, knowledge about our product line, and a can-do attitude are essential. Training will be provided to ensure familiarity with our product and company policies.

    $15 / hr (Avg Bid)
    $15 / hr Oferta promedio
    109 ofertas

    I'm in need of an experienced telemarketer and lead generator to assist with my export business. Your primary focus will be on home textiles, so a flair for this industry and its nuances would be invaluable. Key Responsibilities: - Conducting cold calls to prospects in the home textiles industry - Generating leads and setting appointments for further negotiation - Managing data and documenting sales prospects Your Skills: - Proven experience in telemarketing and lead generation - Excellent communication and negotiation skills - Familiarity with the home textiles industry - Ability to maintain a positive attitude in a high-pressure environment. I'm looking for someone who is not only able to generate leads, but also has the ability to close deals. The ideal candidate will be c...

    $74 (Avg Bid)
    $74 Oferta promedio
    6 ofertas

    I need a professional to generate leads in the field of recruitment. The main focus is on telemarketing positions. - Industry: Recruitment - Specific roles: Telemarketing - Geographical targeting: Poland The ideal candidate should have dome experience in lead generation or sales customer services related , particularly for telemarketing roles. Additionally, knowledge of the specified region and its market would be an advantage. A broad understanding of the recruitment sector as a whole would also be beneficial. Those without a direct experience but having passion to learn and perform may also apply.

    $4 / hr (Avg Bid)
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    16 ofertas

    I'm seeking a highly organized and diligent Virtual Assistant. Your key responsibilities include handling multiple core tasks including: - Email management - Calendar maintenance - Research and data gathering - Quote preparation - Taking phone messages I anticipate needing your assistance for 10-20 hours per week. Familiarity with instant messaging applications, used for consistent project updates and communication, will be an advantage. Ideal candidates should have experience with these tasks, show initiative and possess excellent multitasking skills. The quality of your attention to detail will be evaluated during the selection process.

    $3 / hr (Avg Bid)
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    128 ofertas

    PLEASE DO NOT USE AI TO GENERATE YOUR PROPOSAL......If you have already written a proposal withg AI please resubmit your bid with a genuine response. Thanks. **Job Posting: Full-Time Bilingual Virtual Assistant (English/Spanish)** Thank you for taking the time to read through this job description. We are passionate about our work and seek to collaborate with equally passionate and detail-oriented individuals. This is a permanent, full-time position requiring your complete dedication. **Compensation:** Please submit your bids based on a monthly salary. Payments will be made weekly, as the month will be segmented into weekly milestones. Take your time to craft a thoughtful proposal that reflects your skills and passion. **Job Requirements:** This role demands a full-time commitment of 8 ...

    $818 (Avg Bid)
    $818 Oferta promedio
    55 ofertas

    We are looking to place two Rockstar Call Center Directors. The ideal candidate must have: - A minimum of 5 years managing call centers. - The ability to type at 70 WPM. - Perfect spoken English and Spanish. - Incredible charisma - 5 Years Experience Being a a hardcore Sales Assassin, must be a sales killer - Unreal Confidence - Jordan Belfort JR like personality Additional Requirements: - Proven track record of successfully leading and improving call center operations to achieve outstanding customer service. - Strong problem-solving skills and the ability to make critical decisions under pressure. - Excellent organizational and time management skills. - A deep understanding of call center software and technologies. - Ability to recruit, train, and motivate staff to exceed targets. - Exper...

    $20 / hr (Avg Bid)
    $20 / hr Oferta promedio
    7 ofertas

    I'm looking for an Executive Assistant to handle a minimum of 10 to a maximum of 20 hours per week. The main tasks will include: - Email and Correspondence Management: Be responsible in managing my emails, filtering important ones and responding to them accordingly. - Personal organization: This requires you to assist me with daily tasks that optimize my time and productivity. - Customer Care: You'll have to occasionally interact with our coaching clients ensuring their experience is satisfactory. An ideal candidate must possess excellent communication skills, have experience in admin roles, and be well organized. A background in customer service would be an advantage as you'll be dealing with our coaching clients from time to time.

    $31 / hr (Avg Bid)
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    130 ofertas

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