Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

De 134,602 opiniones, los clientes califican nuestro Customer Support Specialists 4.9 de un total de 5 estrellas.
Contratar a Customer Support Specialists

Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.

Here's some projects that our expert Customer Support specialists made real:

  • Scheduling appointments and providing tech support
  • Verifying customer accounts via data research
  • Language interpreters to provide support locally
  • Handling social media interactions with customers
  • Managing merchandise in physical stores
  • Assessing product pricing in foreign markets
  • Responding to customer emails in multiple languages

The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!

De 134,602 opiniones, los clientes califican nuestro Customer Support Specialists 4.9 de un total de 5 estrellas.
Contratar a Customer Support Specialists

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    93 trabajos encontrados

    La actividad consiste en evaluar telefónicamente a seis empresas asignadas por nosotros para solicitar información y cotizar un servicio. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa y resolver dudas). 2. Realizar las seis evaluaciones para solicitar información y cotizar el servicio. (Tiempo variable según inicio y duración de cada evaluación pero en conjunto suelen llevar máximo ...

    $10 - $30
    Local
    $10 - $30
    0 ofertas

    Servicios de Telemarketing y Ventas Mi enfoque no es solo llamar, sino conectar. Me encargo de abrir las puertas que tu negocio necesita para crecer. Prospección de Clientes (Cold Calling): Identificación y contacto inicial con clientes potenciales de alta calidad. Agendamiento de Citas (Appointment Setting): Gestión de tu calendario para que tú solo te preocupes de cerrar la venta. Seguimiento de Leads (Follow-up): Nutrición de contactos interesados que aún no han tomado la decisión de compra. Venta Directa y Cierre: Manejo de objeciones y técnicas de persuasión para convertir interesados en clientes reales. Investigación de Mercado: Recopilación de datos valiosos durante las llamadas para mejorar tu estrate...

    $250 - $750
    $250 - $750
    0 ofertas

    ━━━━━━━━━━━━━━━━━━━━━━ ¿QUÉ HACEMOS? ━━━━━━━━━━━━━━━━━━━━━━ Somos TRION, plataforma de gestión y licenciamiento para negocios argentinos. Comercializamos sistemas de gestión especializados por rubro: • VEHIX – Talleres mecánicos • MedIQ – Clínicas y consultorios • BlixStore – Kioscos y comercios • Y más rubros en expansión Cada sistema es una solución vertical completa: facturación, turnos, clientes, reportes. Productos probados, con clientes activos y soporte incluido. ━━━━━━━━━━━━━━━━━━━━━━ ¿QUÉ BUSCAMOS? ━━━━━━━━━━━━━━━━━━━━━━ Un vendedor full-cycle que maneje todo el proceso: contacto inicial, seguimiento, presentación del producto y cierre. No hace falt...

    $10 / hr Average bid
    $10 / hr Oferta promedio
    4 ofertas

    Dispongo de una base de leads ya filtrada y necesito apoyo para convertirlos en nuevos clientes comerciales de Iberdrola. Tu tarea será llamar a cada contacto, asesorarles y ofrecerle las mejores soluciones energéticas y cerrar la contratación. Qué harás • Realizar llamadas salientes a los leads que te facilitaré. • Enfocar la conversación en el argumento clave: el ahorro económico que obtendrán • Registrar cada interacción y el resultado de la llamada en nuestro panel online. • Remitir los contratos cerrados para que el equipo interno los procese. Lo que busco • Personas que residan en España (requisito técnico del software de llamadas). • Buena actitud, habilidades de...

    $1726 Average bid
    $1726 Oferta promedio
    2 ofertas

    Busco a una persona proactiva que se haga cargo del servicio al cliente por chat, usando exclusivamente WhatsApp. Qué necesito que hagas • Responder consultas entrantes de manera cordial y profesional, manteniendo tiempos de respuesta rápidos. • Registrar datos clave de cada conversación en la hoja de cálculo o CRM que te indicaré. • Clasificar y etiquetar los mensajes para que el resto del equipo pueda dar seguimiento cuando sea necesario. • Escalar únicamente los casos complejos; la mayoría deberían resolverse en primera línea. Habilidades que valoro – Experiencia previa en servicio al cliente. – Redacción clara y sin faltas de ortografía. – Organizaci&oa...

    $435 Average bid
    $435 Oferta promedio
    16 ofertas

    Project Title: ✅ Work From Home Telecaller Needed for Lead Qualification (Part-Time) Project Description: We are looking for a work from home telecaller to call incoming enquiry leads and qualify them before passing them to the sales team. Leads will be provided. Your role is to call the customer, understand their requirement, and record the details clearly. This role is suitable for experienced telecallers, students, housewives, or freelancers looking for work-from-home calling work. Responsibilities: • Call enquiry leads provided by us • Ask basic questions to understand the customer's requirement • Identify whether the lead is genuine and interested • Update the information properly in Excel Requirements: • Good communication skills in Hindi and basic ...

    $8 - $14 / hr
    $8 - $14 / hr
    0 ofertas
    Instagram DM Virtual Assistant
    6 días left
    Verificado

    My brand’s inbox fills up quickly and I’d like every follower to feel heard. The task centers on Instagram Direct Messages: reading incoming chats, replying in a warm, on-brand voice, and keeping conversations moving so no one is left waiting. Some queries will be routine—pricing, shipping, basic product details—while others may need a more personalised touch. I can supply a response guide that covers our key talking points, but I also value initiative; if a conversation drifts outside the script, good judgment and natural language should take over. Speed and tone are equally important: replies within a couple of hours during agreed time blocks, always friendly, never pushy. Please be comfortable switching between the Instagram mobile app and desktop Creator S...

    $408 Average bid
    $408 Oferta promedio
    59 ofertas

    We are looking for a reliable and responsible remote assistant for a long-term part-time collaboration. This role requires someone who is responsive, organized, and able to communicate in a timely manner during working hours. The work will involve ongoing tasks and coordination, so consistency and clear communication are important. Requirements - Ability to work part-time on a long-term basis - Comfortable working during EST time zone hours - Responsive communication during agreed working hours - Reliable internet connection and ability to complete tasks remotely - Professional attitude and commitment to deadlines Preferred Qualities - Strong communication skills - Dependable and trustworthy - Experience working remotely with distributed teams Additional Information - This is an ongoin...

    $435 Average bid
    $435 Oferta promedio
    40 ofertas

    We run an aesthetic clinic and most new clients reach out through WhatsApp. I need someone who can jump into my existing WhatsApp Business account, greet every inquiry promptly, nurture the conversation, and guide each prospect to the point where their appointment is booked in our calendar. Here’s what success looks like for us: • All new messages receive a courteous, informative response within minutes. • Follow-up nudges are sent at just the right intervals so no interested prospect slips away. • My WhatsApp Business profile, labels, quick replies and broadcast lists stay organized and up to date. • Every qualified lead ends the chat with a confirmed date and time in our booking system. You’ll be working with a steady stream of leads who are already curi...

    $10 / hr Average bid
    $10 / hr Oferta promedio
    6 ofertas

    We are a US-based company operating multiple brands simultaneously — medical cannabis clinics across several states, addiction treatment services, and a real estate AI video platform. We need one reliable, long-term Virtual Assistant who can handle all three of the following without dropping any of them: professional phone outreach and client registration coordination, administrative and data operations, and social media and YouTube management. This is a full-time role, Monday through Friday, 9AM to 5PM US Eastern Time. Synchronous availability is required. We provide access to every tool. You pay for nothing. WHAT YOU WILL DO: Client Outreach & Registration — Contact US-based offices and clients by phone and email. Guide clients through registration and intake start to ...

    $8 / hr Average bid
    $8 / hr Oferta promedio
    15 ofertas

    I’m ready to build a steady, long-term collaboration with a remote assistant who treats reliability as a core skill. You and I will touch base during Eastern Time working hours, and I’ll count on you to acknowledge messages promptly so nothing slips through the cracks. The workload is part-time and varies week to week, but the common thread is professionalism: whether the task is light research, inbox triage, calendar coordination, or preparing a quick report, I need someone who delivers what was promised, on time, every time. Clear written communication is essential because most of our interaction happens online; if something is unclear, you’ll feel comfortable asking, not guessing. If you’re looking for a stable role that values consistency over flash, and you&...

    $447 Average bid
    $447 Oferta promedio
    35 ofertas

    Head of Customer Experience About Us We are a US-based telehealth startup launching a direct-to-consumer brand in the peptide, hormone therapy, and longevity space — serving both men and women. We operate on a monthly subscription model with a white-label clinical platform handling prescribing and fulfillment. Your job is to own the entire patient experience from the moment someone signs up to the moment they refer a friend. We are growing fast and building a lean, high-performance team. This is not a large corporate environment. You will have significant autonomy and direct access to the founder. If you thrive in taking ownership of a function and making it best-in-class, this role is for you. The Role This is a director-level position, but you are hands-on. You will work direc...

    $19 / hr Average bid
    $19 / hr Oferta promedio
    11 ofertas

    I'm seeking an experienced app developer to create a utility app similar to Zomato for both iOS and Android platforms. The app should incorporate customization options and file management capabilities. Key Requirements: - Develop for both iOS and Android - Design similar to Zomato - Customization options - File management functionalities Ideal skills and experience: - Proficiency in cross-platform app development - Strong UI/UX design skills - Experience with customization and file management features

    $337 Average bid
    $337 Oferta promedio
    31 ofertas

    I run a growing service-based company and need a dependable U.S. citizen to step in as my part-time virtual assistant and future business partner. Your main focus will be managing our client contracts from end-to-end—preparing agreements from existing templates, routing them for e-signature, tracking renewal dates, and filing everything neatly in Google Drive and our CRM. Alongside contract work, you’ll handle light customer support. When a client messages us with a question about their agreement or our services, you’ll answer promptly through our preferred instant-messaging apps (Slack and occasionally WhatsApp), keeping response times short and the tone friendly and professional. Anything that requires my direct input gets flagged to me right away. Typical tools incl...

    $1850 Average bid
    $1850 Oferta promedio
    14 ofertas
    Instagram DM Virtual Assistant
    6 días left
    Verificado

    My brand’s inbox fills up quickly and I’d like every follower to feel heard. The task centers on Instagram Direct Messages: reading incoming chats, replying in a warm, on-brand voice, and keeping conversations moving so no one is left waiting. Some queries will be routine—pricing, shipping, basic product details—while others may need a more personalised touch. I can supply a response guide that covers our key talking points, but I also value initiative; if a conversation drifts outside the script, good judgment and natural language should take over. Speed and tone are equally important: replies within a couple of hours during agreed time blocks, always friendly, never pushy. Please be comfortable switching between the Instagram mobile app and desktop Creator S...

    $169 Average bid
    $169 Oferta promedio
    89 ofertas

    Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim tama...

    $24 / hr Average bid
    $24 / hr Oferta promedio
    2 ofertas

    Saya membutuhkan bantuan untuk menangani pesan masuk pelanggan di WhatsApp. Tugas Anda sederhana namun krusial: merespons chat dengan cepat, sopan, dan akurat sesuai panduan singkat yang akan saya sediakan. Ruang lingkup: • Membalas chat pelanggan di akun WhatsApp bisnis saya selama jam yang disepakati. • Menyaring pertanyaan umum, mencatat permintaan khusus, dan meneruskan kasus penting kepada saya bila perlu. • Menggunakan template jawaban yang sudah ada sekaligus berimprovisasi secara bijak ketika pertanyaan di luar template muncul. Saya menghargai respons cepat dan nada percakapan yang ramah. Mohon sertakan pengalaman relevan—misalnya pernah mengelola customer service, admin online shop, atau peran serupa—agar saya bisa menilai kecocokan Anda. Jika Anda in...

    $2 - $8 / hr
    $2 - $8 / hr
    0 ofertas

    Job Description: I’m seeking a proactive Personal Assistant who can manage tasks, coordinate schedules, and communicate with clients. This role requires frequent Zoom video calls, so you must be comfortable on camera. Beyond handling work tasks, I’m looking for someone who can adapt to both a professional approach and a personable, conversational dynamic when appropriate. You should be comfortable balancing a friendly tone when it fits the situation. Responsibilities: Manage scheduling and calendar coordination Join Zoom calls with video participation as needed Conduct follow-up calls with prospective clients Nurture leads and help guide conversations toward closing deals Maintain clear communication with potential clients Track leads using a CRM or tracking sheets Send...

    $22 / hr Average bid
    $22 / hr Oferta promedio
    16 ofertas

    Saya sedang mencari bantuan praktis untuk mulai menghasilkan uang agar bisa membayar uang sekolah. Fokus saya adalah pekerjaan paruh waktu yang sederhana: balasin Chet orang lain. Selain itu, saya juga tertarik menjual produk digital sebagai sumber penghasilan tambahan. Yang saya butuhkan: • Langkah-langkah konkret untuk menjadi responder chat—mulai dari platform apa yang menerima pemula, cara mendaftar, hingga tips menjaga performa KPI. • Ide dan contoh produk digital yang bisa saya buat dan jual dengan modal minim (misalnya e-book singkat, template, atau materi belajar). • Rencana harian/mingguan yang realistis agar kedua aktivitas ini bisa dijalankan sambil tetap fokus sekolah. • Daftar alat gratis atau berbiaya rendah yang membantu otomatisasi, manajemen chat...

    $21 / hr Average bid
    $21 / hr Oferta promedio
    3 ofertas

    Saya ingin memiliki rangkaian template balasan chat pelanggan berbahasa Indonesia yang terdengar santai dan ramah, namun tetap jelas serta membantu. Fokus percakapan adalah menjawab pertanyaan umum—mulai dari harga, ketersediaan stok, cara pemesanan, hingga info pengiriman dan garansi—agar calon pembeli cepat mendapat jawaban tanpa perlu menunggu lama. Saya butuh: • 10-15 contoh balasan siap pakai untuk pertanyaan paling sering muncul. • Variasi sapaan, penutup, dan ajakan membeli supaya tidak terasa robotik. • Format mudah disalin ke WhatsApp, Instagram DM, ataupun fitur chat marketplace. • Panduan singkat cara menyesuaikan nada “santai dan ramah” ini ke situasi lain—misalnya saat menolak permintaan tidak wajar atau saat harus menga...

    $16875 Average bid
    $16875 Oferta promedio
    3 ofertas

    I need a book keeper to backlog last year (non profit) and continue this year 15 months backlog needed Annual report due end of March 2026 Preferably speaking Arabic and English

    $347 Average bid
    $347 Oferta promedio
    16 ofertas
    Recover Expired Domain Ownership
    5 días left
    Verificado

    I let a GoDaddy-registered domain lapse, and before I noticed someone else snapped it up and placed privacy protection on the WHOIS record. Every direct lookup now returns a proxy, so I can’t see who currently owns the name. Here’s what I can give you up front: I still have every email and receipt from the original registration and renewals, so you will have full proof that I was the previous owner. I’m open to two possible routes—pinpointing and contacting the present holder for a friendly buy-back, and/or outlining any legal or policy-based steps (UDRP, trademark angle, GoDaddy support escalation, etc.) that could help me regain control. What I need from you: • A verified method to uncover or confirm the current owner’s real contact information, o...

    $148 Average bid
    $148 Oferta promedio
    2 ofertas

    I’m bringing a new Technical Support Specialist onto our team to handle real-time, in-app chat conversations with our users. Your primary focus will be answering general inquiries quickly and clearly while maintaining a friendly, professional tone that reflects our brand. What you’ll do • Monitor the in-app chat queue and respond to questions within our target response time. • Guide users through basic troubleshooting steps or direct them to the appropriate self-help resources. • Capture concise, accurate notes for every conversation so future agents can see the full history. • Escalate complex technical issues to our senior engineers when needed and follow up until the user confirms the matter is resolved. • Spot recurring questions or pain points and...

    $46 / hr Average bid
    $46 / hr Oferta promedio
    59 ofertas

    I need assistance filing a claim for damages related to a flight delay or cancellation. I've already contacted the airline, but wish to claim further damages. This involves Boots on the Ground in Ontario Canada in the Lindsay/Peterborough area and Guelph. This means that if you are NOT IN ONTARIO, you need NOT APPLY! Documents need to be filed with the courts in these two areas and we need representation in Small Claims Court. A proper paralegal is the requirement here. Ideal skills and experience: - Experience with airline dispute claims - Knowledge of aviation consumer rights - Strong communication skills - Legal expertise in travel-related issues Please provide a detailed plan on how you would approach this claim and any relevant experience you have in similar cases.

    $14 / hr Average bid
    $14 / hr Oferta promedio
    23 ofertas

    Job Title: Seeking Compassionate Indian Female Freelancer (Must be a Dog/Cat Parent) for Charity Project Job Description: We are looking to hire a passionate, empathetic **female freelancer based in India** to assist us with online communication, outreach, and coordination for our charity project. CRITICAL REQUIREMENT (Please read before applying): You MUST be a current or past pet parent (dog or cat owner) or a highly active animal rescue volunteer. We are dealing with emotional topics (sick animals, rescue shelters)and we need someone who genuinely understands the bond between a human and a pet. If you do not love dogs/cats, please do not apply. What you will be doing: Helping us communicate with Indian pet owners, rescue groups, and NGOs online. Assisting with basic data gathering...

    $18 Average bid
    $18 Oferta promedio
    5 ofertas

    We are currently looking for motivated individuals based in the United States to join our team as Lead Generation Specialists. If you are confident speaking on the phone and can communicate clearly with businesses, this opportunity may be a great fit. Job Responsibilities Call businesses using the phone numbers we provide Speak with business representatives in a professional manner Ask simple questions about their services and availability Collect basic information and record the details accurately Follow the provided call script and instructions Ensure each call lasts approximately 4–5 minutes Requirements Must be located in the United States Clear and confident English communication A working phone to make calls Ability to follow instructions and report call results Pr...

    $505 Average bid
    $505 Oferta promedio
    10 ofertas

    I need an experienced sales professional who can help drive more revenue to our business. Role: - Hands on sales role speaking with customers on the phone and by email and driving revenue growth. - Following up with customers that have abandoned their carts and answer any objections to secure more sales and build revenue - Driving new Trade Account Sign Ups from existing customer base - Managing your own trade account customers and building a relationship with them to drive more revenue over time. Keeping them updated on promotions etc and how we can help their business - Report daily & weekly on sales metrics - Meeting & exceeding KPI targets and revenue growth - Driving sales and conversion growth - To sell B2B – sourcing, securing and acquiring new business opportun...

    $8 / hr Average bid
    $8 / hr Oferta promedio
    12 ofertas

    I’m looking for a calm, courteous voice to answer my business line whenever I’m unavailable. Your sole focus will be taking clear, concise messages. Each time the phone rings you’ll: • Greet the caller warmly • Follow the brief script I’ll supply word-for-word • Note the exact reason for the call, then end the call politely I’m not asking you to transfer calls or gather full contact details—just capture why they phoned so I can prioritise my follow-ups. After each call you’ll send me the message immediately by email or chat (whichever is faster for you) so nothing slips through the cracks. Reliability, excellent spoken English, and a quiet work environment are essential. If you’re comfortable sticking to a provided scr...

    $10 / hr Average bid
    $10 / hr Oferta promedio
    6 ofertas

    We are looking for an experienced telecaller with strong sales skills to support our digital services business by converting leads into paying customers. The role is focused on outbound & Inbound calling and sales conversion. You will contact potential clients who have already shown interest in our services, explain our offerings clearly, address questions or objections, and move them toward confirming an order or booking a follow-up discussion. We will provide: * Qualified lead database * Service information and pricing details * CRM or call tracking system for updates Key responsibilities: * Make outbound sales calls to interested leads * Present digital services professionally and persuasively * Handle objections confidently and guide prospects toward conversion * Update call o...

    $10 / hr Average bid
    $10 / hr Oferta promedio
    3 ofertas

    Job Description: I’m seeking a proactive Personal Assistant who can manage tasks, coordinate schedules, and communicate with clients. This role requires frequent Zoom video calls, so you must be comfortable on camera. Beyond handling work tasks, I’m looking for someone who can adapt to both a professional approach and a personable, conversational dynamic when appropriate. You should be comfortable balancing a friendly tone when it fits the situation. Responsibilities: Manage scheduling and calendar coordination Join Zoom calls with video participation as needed Conduct follow-up calls with prospective clients Nurture leads and help guide conversations toward closing deals Maintain clear communication with potential clients Track leads using a CRM or tracking sheets Send...

    $30 / hr Average bid
    $30 / hr Oferta promedio
    80 ofertas

    NeighborNest is building a nationwide network of service professionals including cleaners, movers, handymen, and home service workers. We are looking for remote recruiters / market coordinators who can help us grow our workforce in different U.S. regions using social media and community outreach. This role focuses on recruiting workers through Facebook groups, Reddit, and other online communities. You will act as a local coordinator helping workers join our platform and begin receiving work opportunities. Responsibilities • Post in Facebook groups and local job communities • Recruit cleaners, movers, and home service professionals • Respond to comments and messages from interested workers • Guide workers through onboarding • Help assign workers to dispatchers ...

    $17 / hr Average bid
    $17 / hr Oferta promedio
    8 ofertas

    Project Title: ✅ Work From Home Telecaller Needed for Lead Qualification (Part-Time) Project Description: We are looking for a part-time telecaller to call incoming enquiry leads and qualify them before passing them to the sales team. Leads will be provided. Your role is to call the customer, understand their requirement, and record the details clearly. This role is suitable for experienced telecallers, students, housewives, or freelancers looking for work-from-home calling work. Responsibilities: • Call enquiry leads provided by us • Ask basic questions to understand the customer's requirement • Identify whether the lead is genuine and interested • Update the information properly in Excel Requirements: • Good communication skills in Hindi and basic Engli...

    $422 Average bid
    $422 Oferta promedio
    14 ofertas

    Project Title: ✅ Work From Home Telecaller Needed for Lead Qualification (Part-Time) Project Description: We are looking for a part-time telecaller to call incoming enquiry leads and qualify them before passing them to the sales team. Leads will be provided. Your role is to call the customer, understand their requirement, and record the details clearly. This role is suitable for experienced telecallers, students, housewives, or freelancers looking for work-from-home calling work. Responsibilities: • Call enquiry leads provided by us • Ask basic questions to understand the customer's requirement • Identify whether the lead is genuine and interested • Update the information properly in Excel Requirements: • Good communication skills in Hindi and basic Engli...

    $19 / hr Average bid
    $19 / hr Oferta promedio
    15 ofertas

    Saya sedang mencari bantuan praktis untuk mulai menghasilkan uang agar bisa membayar uang sekolah. Fokus saya adalah pekerjaan paruh waktu yang sederhana: balasin Chet orang lain. Selain itu, saya juga tertarik menjual produk digital sebagai sumber penghasilan tambahan. Yang saya butuhkan: • Langkah-langkah konkret untuk menjadi responder chat—mulai dari platform apa yang menerima pemula, cara mendaftar, hingga tips menjaga performa KPI. • Ide dan contoh produk digital yang bisa saya buat dan jual dengan modal minim (misalnya e-book singkat, template, atau materi belajar). • Rencana harian/mingguan yang realistis agar kedua aktivitas ini bisa dijalankan sambil tetap fokus sekolah. • Daftar alat gratis atau berbiaya rendah yang membantu otomatisasi, mana...

    $20 Average bid
    $20 Oferta promedio
    5 ofertas

    I’m expanding a U.S.-only program that confirms customer details by phone and funnels qualified leads back to our marketing and sales teams. I’m ready to bring on several dependable agents who can work up to 40 hours a week, earning between $8 and $17 per hour. The focus is strictly on call verification, so you’ll be speaking with customers, confirming key information, and noting the outcome in a shared Google Sheet or similar tracker. Because you indicated you already have some experience in this area and are comfortable with spreadsheet tracking, I expect you’ll ramp up quickly and keep error rates low. A quiet workspace, clear speaking voice, and solid internet connection are essential. Any background with CRMs or dialer software is welcome, but not required&md...

    $17 / hr Average bid
    $17 / hr Oferta promedio
    30 ofertas

    My WhatsApp Business account is currently showing as “UNKNOWN” inside the Meta Business portfolio. I have already combed through Meta Business settings without success and I am not yet verified on WhatsApp Business. The task is to configure the correct display name, make sure it populates everywhere it should (Business Profile, chat headers, API if relevant), and guide me through any verification or compliance steps Meta may require so the name remains approved long-term. Acceptance is straightforward: once the dashboard, chat preview, and customer-side view all show the right business name—and Meta/WhatsApp no longer flag it—your job is done. Please reply with a brief note on similar issues you have fixed before so I know you have hands-on experience with What...

    $135 Average bid
    $135 Oferta promedio
    32 ofertas

    I want my entire customer-facing workflow to run through n8n so I can focus on growth instead of juggling tools. Here’s the picture I have in mind: WhatsApp • Automatically answer incoming questions with templated or AI-generated replies. • If the query turns into a sales opportunity, trigger a real-time call-back flow or hand-off to a live agent. • Send scheduled or event-driven marketing broadcasts that stay within WhatsApp policy. Instagram • Detect new DMs and comments, reply with predefined answers or escalate to me when the intent is high value. • Schedule and post marketing content pulled from a Google Sheet or CMS. • Handle voice/video call requests the same way we do on WhatsApp so no lead is lost. Email • Funnel web-form a...

    $73 Average bid
    $73 Oferta promedio
    18 ofertas
    Admin Balas Chat Pelanggan
    3 días left
    Verificado

    Saya membutuhkan seorang admin yang sigap untuk menangani layanan pelanggan melalui aplikasi pesan—utamanya WhatsApp dan Telegram. Setiap hari biasanya masuk antara 50 – 200 pesan, jadi kecepatan balas dan konsistensi nada ramah sangat penting. Tugas inti Anda meliputi: • Menjawab pertanyaan seputar produk, pesanan, dan kebijakan layanan kami. • Menyapa pelanggan baru, memberi solusi, serta menindaklanjuti kasus hingga tuntas. • Mencatat isu yang perlu ditindaklanjuti tim lain dan meneruskannya dengan ringkas. • Merangkum percakapan penting dalam laporan harian singkat. Saya sudah menyiapkan panduan respons, template, dan akses ke akun pesan. Cukup siapkan koneksi internet stabil, kemampuan bahasa Indonesia baku, dan ketelitian dalam mengetik. ...

    $437 Average bid
    $437 Oferta promedio
    4 ofertas

    Position Overview We are seeking a highly organized and detail-oriented Email Handler to manage incoming and outgoing email communications for a growing art business. This role is essential in maintaining clear, professional, and timely communication with collectors, galleries, clients, and general inquiries. The Email Handler will act as the first point of contact for many clients, ensuring that every message reflects the professionalism, creativity, and brand identity of the business. This position requires strong writing skills, excellent attention to detail, and the ability to manage multiple conversations simultaneously while maintaining a friendly and professional tone. The ideal candidate will be comfortable communicating with a wide range of individuals—from first-time buy...

    $32 / hr Average bid
    $32 / hr Oferta promedio
    71 ofertas

    I’m ready to launch my music through DistroKid and already have the account details prepared. All I need now is the actual purchase of the Musician (1 artist) subscription. Here’s how I’d like the process to go: • You complete checkout for the Musician plan using your payment method. • Once the payment is confirmed, you forward me the receipt / invoice and make sure the subscription is active on my account (I will share login credentials securely beforehand). No further setup is required—I’ll handle uploads and distribution options myself after the plan is live. If you can make the purchase quickly and share proof of activation, that’s the full scope of the job.

    $76 Average bid
    $76 Oferta promedio
    1 ofertas

    This assignment centres on daily outbound calling for my technology-sector B2B product between 11 a.m. and 5 p.m. Indian Standard Time. All conversations focus exclusively on lead generation: identifying and nurturing prospects who could benefit from our solution and passing along the qualified contacts to my sales team for follow-up and potential order conversion. You will work from within India, using the physical SIM I provide and your own laptop to run our call-tracking software, Callyser. That tool automatically records connected hours and the number of conversations, so performance is transparent from day one. Day-to-day, the flow is simple: log in, place calls from the supplied list, note outcomes in the CRM, and flag any prospect that shows real interest for a product demo or nex...

    $237 Average bid
    $237 Oferta promedio
    4 ofertas

    I receive purchase DMs on Instagram every day and each one needs a prompt, friendly order-confirmation reply. I already know the exact information I want to send; what I need is a set of clear, reusable templates and a simple workflow so I can paste the right response in seconds. Here’s what the job covers: • Draft concise, professional templates that confirm the order details and next steps (payment, shipping, expected delivery, or any follow-up action I specify). • Organise those templates in a way that is easy for me to access quickly from the Instagram mobile app and desktop. • Provide a short guide showing which template to use for common scenarios—first-time buyers, repeat customers, incomplete address, etc.—so nothing is missed. Acceptance crit...

    $9 / hr Average bid
    $9 / hr Oferta promedio
    47 ofertas

    I receive purchase DMs on Instagram every day and each one needs a prompt, friendly order-confirmation reply. I already know the exact information I want to send; what I need is a set of clear, reusable templates and a simple workflow so I can paste the right response in seconds. Here’s what the job covers: • Draft concise, professional templates that confirm the order details and next steps (payment, shipping, expected delivery, or any follow-up action I specify). • Organise those templates in a way that is easy for me to access quickly from the Instagram mobile app and desktop. • Provide a short guide showing which template to use for common scenarios—first-time buyers, repeat customers, incomplete address, etc.—so nothing is missed. Acceptance crit...

    $10 / hr Average bid
    $10 / hr Oferta promedio
    28 ofertas

    Only serious freelancers should apply. Please read carefully before applying. Location India only Working Days & Hours Monday to Friday 2:00 PM – 10:30 PM IST Please note timings may vary Mandatory login during working hours Pay ₹150 per hour No negotiations Working Days & Hours Monday to Friday 10:00 AM – 5:00 PM IST Mandatory login during working hours. Job Responsibilities (Updated) You will be responsible for: Making outbound calls to customers Assisting and guiding customers through the KYC completion process Convincing and encouraging customers to complete their KYC Addressing customer questions or concerns related to the KYC process Following up with customers who have not yet completed their KYC Maintaining clear communication and updating ...

    $2 / hr Average bid
    $2 / hr Oferta promedio
    10 ofertas

    I need to walk through, configure, and fully test an after-hours rule on my RingCentral call queue. Outside of business hours every call should go directly to voicemail, unless the caller flags it as urgent—in that case it must be forwarded instantly to the team lead’s phone. I want this built live with me so I understand each step. Once the escalation path is working, we’ll spend the remainder of the hour fine-tuning other features I use every day, specifically the IVR menu settings and the newer AI receptionist options. A short screen-share session is perfect; one focused hour should cover everything. Deliverables (completed during the call) • Functional call-queue rule that sends after-hours calls to voicemail • Verified urgent-call forwarding to the team...

    $125 Average bid
    $125 Oferta promedio
    4 ofertas

    I’m looking for a reliable virtual assistant who can jump straight into three core areas of my daily workflow: • Gmail-based email management – you’ll sort, label, and respond to routine messages so the important threads stay front-and-centre. • Data entry – light but regular updating of spreadsheets and online databases to keep everything current and searchable. • Social media touch-ups – drafting short posts, scheduling them, and tracking basic engagement metrics. I already work almost entirely inside Google Workspace, so familiarity with Gmail filters, canned responses, and Drive spreadsheets will save us both time. Clear, timely communication is important to me; I’m happy to record brief Loom videos or share step-by-step docs for any...

    $209 Average bid
    $209 Oferta promedio
    5 ofertas

    I’m looking for a reliable virtual assistant who can jump straight into three core areas of my daily workflow: • Gmail-based email management – you’ll sort, label, and respond to routine messages so the important threads stay front-and-centre. • Data entry – light but regular updating of spreadsheets and online databases to keep everything current and searchable. • Social media touch-ups – drafting short posts, scheduling them, and tracking basic engagement metrics. I already work almost entirely inside Google Workspace, so familiarity with Gmail filters, canned responses, and Drive spreadsheets will save us both time. Clear, timely communication is important to me; I’m happy to record brief Loom videos or share step-by-step docs for any...

    $5 / hr Average bid
    $5 / hr Oferta promedio
    30 ofertas

    We are looking for a motivated Telesales & Customer Support Agent to join our team and help grow our customer base for SHINEFY, a mobile car care subscription service. The role focuses on contacting potential customers, reactivating existing leads, and supporting current clients. Responsibilities: • Call potential customers and introduce SHINEFY services • Follow up with existing leads and reactivate inactive customers • Convert leads into bookings or subscription sales • Support customers with questions about services and subscriptions • Update call results and customer notes in the system • Maintain professional communication with clients Requirements: • Previous experience in telesales or customer service • Strong communication and persua...

    $118 Average bid
    $118 Oferta promedio
    11 ofertas

    I need a reliable assistant who can jump on the phone during the U.S. overnight hours and handle all lead follow-up calls that come in while my daytime team is offline. Your single focus is to close sales; everything you say and capture on the call should move the prospect toward a confident “yes.” Each call starts with confirming (or correcting) the lead’s contact details and gauging their genuine interest in our service, then advancing the conversation to a firm commitment. I will provide a brief product overview, a proven closing script, and login access to our cloud-based CRM and VOIP dialer. You will log every interaction, note the contact information you verified or updated, record the prospect’s level of interest, and mark the deal as closed or ready for a...

    $5 / hr Average bid
    $5 / hr Oferta promedio
    13 ofertas

    I need a reliable assistant who can jump on the phone during the U.S. overnight hours and handle all lead follow-up calls that come in while my daytime team is offline. Your single focus is to close sales; everything you say and capture on the call should move the prospect toward a confident “yes.” Each call starts with confirming (or correcting) the lead’s contact details and gauging their genuine interest in our service, then advancing the conversation to a firm commitment. I will provide a brief product overview, a proven closing script, and login access to our cloud-based CRM and VOIP dialer. You will log every interaction, note the contact information you verified or updated, record the prospect’s level of interest, and mark the deal as closed or ready for a...

    $5 / hr Average bid
    $5 / hr Oferta promedio
    12 ofertas

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