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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
De 133,862 opiniones, los clientes califican nuestro Customer Support Specialists 4.9 de un total de 5 estrellas.Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
De 133,862 opiniones, los clientes califican nuestro Customer Support Specialists 4.9 de un total de 5 estrellas.Gestiono diariamente un flujo constante de mensajes de clientes por WhatsApp y quiero delegar la respuesta para mantener la conversación viva y resolver dudas en tiempo real. Lo que necesito es alguien que se encargue de brindar respuestas generales e informativas exclusivamente en español, adaptando el tono a cada situación: cordial y cercano cuando el tema lo permita, o más formal si el cliente así lo requiere. Te facilitaré una guía de preguntas frecuentes, datos de contacto, enlaces útiles y los protocolos de escalado para consultas técnicas; tu misión será leer cada mensaje entrante, identificar la intención y contestar con claridad, sin errores de ortografía ni traducción automát...
Mi cuenta de Instagram fue inhabilitada y, pese a tener suscripción premium, solo recibo la misma respuesta estándar. Ya agoté los canales oficiales: abrí tickets, envié mi documento y seguí cada guía de ayuda disponible. Necesito apoyo profesional de alguien que domine los procesos internos de Meta, sepa escalar el caso hasta un agente humano real y gestione la apelación de forma correcta. Lo que espero de tu servicio: • Contacto directo con soporte humano de Meta, evitando rutas automáticas. • Preparación y envío de la apelación definitiva con la documentación necesaria. • Seguimiento hasta la restitución total del acceso y funcionalidades de la cuenta. Si has devuelto...
Busco cubrir un canal de WhatsApp en español durante 4 – 6 horas diarias. El trabajo consiste en: • Responder rápidamente mensajes entrantes con un tono cordial y profesional. • Registrar dudas o incidencias recurrentes en un breve reporte diario para que el equipo interno pueda darles seguimiento. • Escalar conversaciones que requieran intervención especializada según corresponda. Aún defino si el enfoque será soporte técnico, atención al cliente o una vertiente más de consultoría; valoro tu experiencia en cualquiera de estas áreas y en distintos sectores como tecnología, e-commerce o salud. Indica en tu propuesta: • Tu disponibilidad horaria exacta (incluye zona ...
I need a complete first-time setup of Zoho CRM and Zoho Contracts for a very small team of five to seven people. The core pieces are straightforward: get Lead Management, Sales Tracking, and Customer Support modules ready for daily use; wire the system to our existing email service and project-management tool; then move our current customer and deal lists into Zoho without losing a single field. Here is what I expect when we are done: • Zoho CRM configured with custom stages and fields that reflect our simple sales cycle, plus a support ticket workflow that will let the team log, escalate, and close issues from inside the system. • Zoho Contracts activated and connected so we can generate, send, and track agreements straight from the CRM record. • Two integrations worki...
GoHighLevel Expert and Live SaaS Demo Specialist (On Camera, Fluent English) About us: Done-for-you business system for online language teachers and schools. It runs enrollment, scheduling, billing, student progress tracking, marketing, and extra income streams in one place. We are launching and need the person who shows it to teachers and helps them get started. The role: You will run live demos for language teachers, answer their questions, close sales, and then set up their accounts in GoHighLevel. You report directly to the founder. What you will do: • Run live video demos of our GoHighLevel snapshot and walk teachers through the features. • Handle questions and objections and close the sale. • Onboard new customers: set up their account and give a short walkthrough. &bu...
I’m looking for a confident phone-based customer support executive who can converse fluently in Hindi and handle day-to-day general customer service calls. Your main responsibility will be to pick up inbound calls, resolve routine queries on the spot, and log concise notes in our CRM so the rest of the team always has up-to-date information. Because every interaction happens live on the phone, clear diction, a calm tone, and the ability to think on your feet are essential. Previous experience in a similar general customer service role will help you succeed from day one. While Hindi is the core requirement, being able to switch to English, Spanish, or French when needed would certainly be welcomed and will make you stand out. You’ll be working during regular business hours (IS...
We are seeking a reliable Virtual Assistant to assist Time Realty Group with candidate communication and initial interviews during a recruitment campaign lasting approximately one month. The ideal freelancer will have strong communication skills, a professional approach, and the ability to answer applicant questions, conduct initial interviews, schedule follow-ups, and keep our management team informed. This is a remote freelance project, with the possibility of being contacted for future recruitment assignments. Scope of Work - Answer candidate questions about job openings and the application process. - Respond to recruitment emails and messages professionally. - Conduct initial phone or online interviews using company-provided questions. - Schedule interviews and send candidate remin...
I’m looking for a reliable virtual assistant who can jump straight into my daily real-estate workflow. Your focus will be keep listings accurate in the MLS, preparing straightforward legal documents, and making sure every client email or phone call is answered promptly and professionally. Also you should be proficient with ai.
Virtual Assistant for WhatsApp Community Outreach & Contact Management We are looking for a reliable, detail-oriented Virtual Assistant to assist with community onboarding for an event guestlist. Responsibilities: - Ingest a clean, formatted contact spreadsheet (700 numbers). - Pace the distribution of group invite links and member onboarding into an established event community. - Maintain accurate logs of delivered contacts and responses. - Ensure all additions are paced with human delays across multiple daily intervals. Requirements: - Proven experience as a Virtual Assistant or Data Entry specialist. - Active WhatsApp Web access on an administrative secondary device. - High attention to detail and daily communication. Turnaround: 48 to 72 hours. Fixed milestone released immediat...
I'm seeking an assistant to cold call leads to schedule follow-up meetings and appointments. Requirements: - Use provided guidelines to make calls - Schedule follow-up meetings with potential clients Ideal Skills: - Experience in cold calling - Strong communication and persuasion skills - Ability to work independently and manage call lists
Tôi đang tìm một giải pháp cụ thể để tạo thêm lợi ích cho đối phương trong lĩnh vực dịch vụ khách hàng. Mục tiêu của tôi là nâng cấp toàn diện trải nghiệm khách hàng thông qua “Công nghệ tối ưu dịch vụ”, thay vì các phương pháp truyền thống. Nhiệm vụ chính: 1. Phân tích nhanh quy trình chăm sóc khách hàng hiện tại của tôi, chỉ ra những điểm nghẽn gây chậm trễ hoặc giảm mức độ hài lòng. 2. Đề xuất một mô hình ứng dụng công nghệ (ví dụ: chatbot AI, CRM tự động, tích hợp API đa kênh) giúp rút ngắn thời gian phản hồi và c...
****We will check all the proposals excepts for written by AI. Don't hurry to apply fast, please read and check twice before applying.**** I’m expanding my customer-facing team and need a sharp communicator based in Latin America who can represent us confidently during calls, video meetings, and emails. The core of the position is client communication: you will be the first voice our customers hear, guiding them through questions, updates, and follow-ups. Because our clients operate in both English and Spanish, fluency in both languages is non-negotiable. Clear pronunciation, a warm tone, and the ability to switch effortlessly between languages will set you up for success. Beyond language, I value someone who is naturally curious, passionate about helping people, and dedicated...
I need more than ten fresh Google accounts created and fully activated. Once they are live, each one has to be tweaked with the application-specific settings I’ll provide so they plug straight into my software without any extra work on my side. What I’ll give you • A list of the account names and recovery details • A clear checklist of the exact in-app settings to enable What I need back • Login credentials for every account • Confirmation that each account passes Google’s standard verification and that my requested settings are in place • A simple spreadsheet summarising the above so I can import the data quickly Speed and accuracy are essential; if you’ve handled bulk Google setups before, this should be straightforward....
I’m setting up a new international support startup and need reliable residents on the ground in Western Europe, Eastern Europe, and North America and South America. Your core task will be local delivery coordination—receiving items, arranging last-mile hand-offs, and keeping real-time status updates flowing back to our central team. Because you already live where our customers are, you can move faster and avoid the customs delays a remote team would face. Alongside delivery, many of our clients arrive from abroad and count on us for relocation support. When assignments come in, you would step in to: • Find suitable short- and long-term accommodation • Guide newcomers through registration, visas, and other paperwork • Offer practical settling-in help such as...
King’s Equity Partners LLC seeks a dependable, experienced virtual assistant for approximately 20 hours per week during agreed U.S. calling hours. We are seeking a long-term working relationship, beginning with screening and a separately agreed paid trial. RESPONSIBILITIES • Make outbound calls regarding possible surplus proceeds from tax sales and foreclosures. • Locate and verify property owners, claimants, relatives and heirs. • Explain the public-record reason for contact, qualify interest and professionally handle basic objections. • Follow up consistently and maintain accurate CRM notes and dispositions. • Schedule appointments and warm-transfer or hand qualified prospects to management. • Assist with contract follow-up. • Follow KEP scripts...
I’ve just launched an AI-powered real-estate app and need an organised, intermediate-level virtual assistant who can keep our day-to-day workflow on track during office hours, 9 am – 5 pm MST. Your first focus will be producing image-slideshow property tours inside the app. The process is largely drag-and-drop—no video editing or specialist software required—yet a good visual sense and attention to detail are essential so each tour feels polished and on brand. Second, I’ll rely on you to maintain an active social presence. Expect to draft captions, schedule posts, and engage with comments on the major platforms we decide to prioritise for each campaign. Familiarity with basic content tools (e.g., Canva, Buffer, Meta Business Suite) and AI tools like ChatGPT ...
I need a complete WhatsApp Business automation that lets my bakery handle three things smoothly inside one chat flow: customers should be able to place orders, receive occasional promotional broadcasts, and ask quick support questions without waiting for a human on standby. Flow requirements • Ordering happens through preset menus and options. A customer taps “Cakes”, sees the flavours with prices, chooses size, quantity, delivery or pickup, and confirms. No free-text parsing—just clean button selections that eliminate typing errors. • Every menu item must appear with a thumbnail image so shoppers can see what they’re buying before they confirm. • After checkout, the bot should summarise the cart, capture name, phone, preferred collection tim...
I need a detail-oriented virtual assistant who is legally based in Canada to keep our small team running smoothly. Your core focus will be light administrative work and prompt email-based customer service. On the admin side, you will update spreadsheets, complete accurate data entry, and triage a shared inbox—flagging priority messages, drafting quick replies, and filing everything logically. For email customer support, you will monitor a second inbox dedicated to clients, answer routine questions with a friendly tone, escalate complex issues to me, and keep response times under two business hours. We already work with Google Workspace, Excel, and a simple ticketing plug-in for Gmail, so confidence with those tools is essential. Familiarity with any CRM is a welcome bonus, thou...
I run an online talk-show for my newspaper’s Facebook page and YouTube channel and I’m ready to hand the microphone to someone who can both host and record upcoming episodes. Each session features invited guests who speak on politics and literature, so you’ll need the curiosity to dig into policy debates one moment and the literary craft the next—all while keeping the chat casual and conversational. Here’s how I picture the workflow. You’ll connect with our guest remotely (I usually schedule through Zoom or StreamYard, but I’m open to other reliable platforms). Once live, you handle the full conversation—from ice-breaking and guiding questions to smooth wrap-ups—without sounding scripted. Clear video and crisp audio are essential, so y...
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
I need a dependable virtual assistant based in the United States to lighten my daily load and let me focus on core work that drives revenue. The overarching goal is simple: boost my personal productivity without adding layers of process or bureaucracy. Most of our collaboration will happen through messaging apps—Slack or a similar real-time channel—because I move quickly and like instant feedback loops. Phone or email can back us up when needed, but chat will be our primary line of communication. Core duties will vary from week to week. Typical assignments may include triaging my inbox, coordinating calendars, and digging up quick research to support ongoing projects, yet I deliberately keep the scope flexible so we can adapt to whatever pops up. If you are proactive, organiz...
I’m looking for a reliable freelancer who can handle two connected tasks: performing data-driven analysis on our incoming datasets and providing live chat support to our users while those insights are being actioned. On the data side, you’ll receive raw CSV exports from our platform. Your job is to clean, organise, and analyse them so I can quickly spot trends and make decisions. Strong spreadsheet skills (Excel or Google Sheets with pivot tables, lookups, and basic visualisations) are essential, and familiarity with lightweight BI tools is a plus. While the data crunches, you’ll also sit on our chat queue to answer customer questions, route issues to the right teammate, and log recurring pain-points you notice. Clear written English, a calm tone, and the ability to jug...
EXPERIENCED COLD CALLER / APPOINTMENT SETTER FOR REAL ESTATE MAIN REQUIREMENTS CALING AT 8:00AM eastern standard time Must have access to internet, a phone, and a computer. If you have limited phone data, this isn’t for you. Please read this entire post before applying. If you're looking for an easy virtual assistant job where you simply read a script for a few hours, this definitely isn't for you. I am looking for an experienced, disciplined, results-driven cold caller to contact homeowners whose properties were previously listed for sale but did not sell. The ideal candidate is someone who understands the psychology behind making phone calls. These homeowners have already been through the process. They may be frustrated, skeptical, annoyed by previous ag...
İşletmem için yalnızca Türkçe konuşan, mesai saatleri içinde çalışacak bir çağrı merkezi ekibine ihtiyacım var. Ekip hem Müşteri Hizmetleri hem de Teknik Destek taleplerini karşılayacak. Beklentilerim • Aramalar: Giden ve gelen tüm çağrıları VoIP veya benzer bir sistem üzerinden yönetebilmeniz. • Süre: Hafta içi standart mesai saatlerinde (09:30-18:30) kesintisiz yanıt. • Dil: %100 akıcı ve aksansız Türkçe. • Görevler: – Ürün veya hizmetlerimizle ilgili soruları yanıtlamak, – Basit teknik sorunları çözüme kavuşturmak veya uygun kanala yönlendirmek, – Kullanıcı kayıtlarını CRM’e eksiksiz işlemek, ...
We are looking for a reliable, organised and motivated remote assistant to join our team and provide ongoing customer support and e-commerce assistance for an Australian business. Responsibilities * Respond to customer enquiries via WhatsApp and social media * Monitor and manage customer messages * Assist with online orders, returns and general customer enquiries * Manage Facebook/Instagram content and messages * Assist with eBay and website-related tasks * Post promotions and product updates * Perform basic administrative and data-entry tasks * Follow up with customers when required * Learn our products and provide accurate information * Escalate technical or specialised enquiries when necessary Requirements * Excellent written English and good spoken English * Previous customer servi...
US-BASED Sales Closer — AI for Medical & Dental Practices ** MANDATORY: Applicants MUST currently reside in the United States. Applicants outside the US will not be considered.** ## About the Role Medarix uses AI to help medical and dental practices recover revenue lost through denied or underpaid insurance claims. We’re looking for an experienced Sales Closer who can handle sales conversations with potential clients and close deals. ## Responsibilities - Handle sales conversations with medical and dental practices. - Explain Medarix’s AI solution. - Address objections and guide prospects through the sales process. - Close deals professionally. ## Requirements - **Must currently live in the United States. This is mandatory.** - Clear and fluent English communica...
**About the Role** We’re looking for motivated candidates with clear English communication skills to reach out to US business owners and book qualified meetings for our sales team. Acronix helps businesses improve efficiency through AI automation, including lead follow-ups, calls, and repetitive back-office tasks. **Responsibilities** - Contact business owners and decision-makers. - Introduce Acronix’s AI solutions. - Identify potential prospects and book qualified meetings. - Communicate professionally with prospects. **Requirements** - Clear and fluent conversational English. - Availability during US business hours. - Reliable internet, a laptop, and a headset. - Previous sales experience is a plus, but not required. - Comfortable with commission-only compensation. **Com...
I run a busy WhatsApp Business number and can’t keep up with all the incoming messages. Most of them are straightforward: people ask basic questions about our products, current deals, or how to place an order. I need you to step in as the dedicated chat admin, reply promptly, and keep every conversation friendly, clear, and conversion-focused. Your first task will be to craft a concise reply script we can both rely on. The script should cover: • common product or service questions • introductory and follow-up sales prompts for our ongoing promotions • polite closing lines that encourage next steps or gather contact details Once the script is approved, you’ll handle the day-to-day WhatsApp inbox. I expect messages to be answered quickly during the agreed wor...
I am looking to hire a telecaller based in Mumbai, specifically in the Lower Parel area, for in-person calling tasks. The telecaller should have excellent communication skills and experience in sales or customer engagement. This is a one-time project focused on testing the effectiveness of the telecalling process.
I’m a recruiter based in Finland and my hiring pipeline into the U.S. is expanding fast. To keep everything running smoothly I need a virtual assistant who is physically located in the United States and is known for outstanding communication skills. We will collaborate primarily through email and instant messaging, so clarity, speed and a friendly tone are essential. Your day-to-day work will start with general administrative support—coordinating calendars, triaging candidate and client emails, and pulling quick bits of research when I need market intel. As my workload grows, the role can naturally extend into areas like inbox management, interview scheduling, and compiling brief industry reports. Please let me know: • Your state or time zone in the U.S. • Typical...
We bill our clients through Extensiv software and need a professional who has prior experience with this platform. Fast paste work environment. You should be available full time.
I’m looking for someone who can take day-to-day text messaging off my plate and keep every conversation running smoothly. Text messages are the main channel my customers use, so speed, clarity, and a naturally friendly tone are essential. You’ll be composing and sending replies, scheduling new outgoing texts, and flagging anything that needs my direct attention. I’ll share the brand voice guide and templates—feel free to adapt them as long as every message sounds warm, professional, and on point with the facts. Accuracy matters just as much as tone: names spelled correctly, dates confirmed, and links tested before you hit send. I’ll set you up with the SMS dashboard we already use; if you’re comfortable with similar tools or lightweight CRMs, you&r...
Remote Customer Service Rep — Flexible, Long-Term We're hiring remote customer service reps for our nonprofit organization. This is a long-term opportunity. Details: · Flexible · Remote · Provide support by appointment only About Us: Our US-based nonprofit organization provides scholarships and small business grants to qualified applicants worldwide, helping individuals and entrepreneurs access opportunities to pursue their goals. Eligibility Please apply only if you currently live in one of the countries below, as payment and compliance processes are already in place for these locations: • Austria • Australia • Belgium • Bulgaria • Cyprus • Czech Republic • Germany • Denmark • Estonia • Spain &b...
I need a proven recruiter to help me place a mid-level Customer Support Representative who will handle live chat as their primary channel. The environment is fast-paced, with users expecting quick, accurate answers and a personable tone. I’m looking for someone comfortable switching between technical explanations, gentle upselling, and calming frustrated customers—so cultural fit and soft skills matter as much as a solid résumé. You will take ownership of the full recruiting cycle: sourcing, shortlisting, running initial screenings, and presenting the most promising candidates. I’d like interview notes, skill-assessment results, and salary expectations for each finalist you forward. I can supply a detailed role profile, brand guidelines, and access to our k...
I run a small-but-busy online business and my customer inbox is steadily filling up each day. I’m looking for someone located in Thailand to step in and keep our Gmail account organised, friendly, and fast. Here’s what the role looks like day to day: • Monitor the shared Gmail inbox during Thai business hours, aiming for a same-day reply to every message. • Use my existing reply templates and brand tone when responding, adding a personal touch where it helps. • Flag or forward anything that needs my direct attention and keep a simple log of escalated issues. • At the end of each week, send me a short summary of common questions or recurring problems you notice so we can keep improving our FAQs. Everything happens in Gmail—no additional help-de...
I’m looking for a sales-savvy assistant in South Africa who can focus exclusively on lead generation through cold calling. I already have a partial list of prospects, yet I need you to expand it, verify each contact and then start dialling. Here’s how I see the workflow: • Build out the existing database with fresh, relevant contacts until we have a solid pipeline. • Call every prospect, introduce our service, note interest levels and gather key decision-maker details. • Keep concise call notes and update me at the end of each day with progress numbers and any hot leads that require my immediate attention. Accuracy, a pleasant phone manner and the ability to think on your feet are essential. If you’re fluent in English (additional local languages are ...
I need support from an online-reputation specialist who can safely increase the number of positive Google reviews for my Edtech platform. Every review must read as if it were written by a real student and should naturally emphasize two key strengths we are proud of: the quality of our educational content and our responsive customer support team. I’m not after generic praise; I want short, believable stories that mention how a particular lesson helped, how promptly we resolved a doubt, or how smooth the learning experience felt. Because this is a reputation-sensitive task, I expect: • A clear plan on how many reviews you can place, over what time frame, and how you will stagger them to avoid any spam signals. • Original wording for each submission—no copy-paste tem...
Title: Need Urgent Help Recovering My Hacked PayPal Account Description: My PayPal account has been compromised by an unauthorized person who has changed my account credentials, and I am currently unable to access it. I am looking for an experienced professional who can assist me with the official PayPal account recovery process. Ideally, I need someone who can contact PayPal customer support by phone on my behalf, explain the situation, and guide me through the necessary steps to regain access to my account. Requirements: Experience with PayPal account recovery and customer support. Good English communication skills. Ability to communicate professionally with PayPal support. Knowledge of account security and identity verification procedures. If you have relevant expe...
I’m looking for a reliable Executive Assistant who already knows the rhythm of a busy recruitment desk and can jump in with minimal hand-holding. Most of your day will revolve around classic EA duties—owning my calendar, dealing with client and candidate emails, and keeping our spreadsheets and reports clean—but the make-or-break element is your ability to handle the ad-hoc admin and operational tasks that pop up without warning. You should be comfortable supporting a recruitment consultant (that’s me) as well as the wider team, so expect to coordinate interview schedules across multiple time zones, prepare weekly pipeline reports, chase references, update ATS records, and step in with whatever operational help keeps the search moving. I’m open to both p...
**MGM BARTENDING IS HIRING!** **REMOTE ADMINISTRATIVE ASSISTANT** **$15/hour + Commission Opportunities** Remote | Flexible Schedule | **Saturday Availability Required** Looking for a flexible way to earn extra income without committing to a traditional 9-to-5 schedule? This could be a fantastic opportunity for a stay-at-home parent, retiree, or someone with a flexible schedule who wants to earn supplemental income! ** ABOUT MGM BARTENDING** MGM Bartending, LLC is a woman-owned, LGBTQ-owned, federally certified Women-Owned Small Business (WOSB) specializing in professional bartending, hospitality staffing, event management, and large-scale event production. With approximately 400 event professionals in our network and more than 1,000 events completed, we're continuing to grow! ...
Saya mencari admin yang bisa mengambil alih seluruh percakapan penjualan di WhatsApp untuk toko fashion saya. Fokusnya adalah mengubah setiap pertanyaan menjadi transaksi sukses. Tugas utama: • Merespons chat WhatsApp secara cepat, ramah, dan persuasif. • Menjelaskan detail produk fashion (ukuran, warna, stok) dan merekomendasikan item yang sesuai. • Mencatat pesanan, mengonfirmasi pembayaran, serta meng-update catatan stok sederhana. • Menangani komplain ringan atau pertanyaan lanjutan sampai pelanggan puas. Kriteria keberhasilan: tingkat respons ≤5 menit pada jam kerja, konversi chat-to-order yang stabil, dan pencatatan pesanan rapi dalam sheet yang bisa saya pantau. Jika Anda terbiasa menjual lewat WhatsApp dan paham cara membangun kepercayaan pel...
I’m looking to set up a dedicated WhatsApp admin chat focused on customer support. The goal is to let visitors message us from our website and have every conversation flow into a single, manageable dashboard. Key needs • Customer support orientation – incoming messages should be easy to assign, track, and resolve. • Chat history and logs – every interaction must be stored so agents can reference previous conversations and export transcripts when required. • Website integration – I want a clean “Chat on WhatsApp” entry point on our site that opens the correct thread and passes along basic context (page URL, visitor name if captured). Preferred approach If you have experience with the WhatsApp Business API, Cloud API, or providers like...
I need an experienced recruiter who can quickly build a strong pipeline of mid-level Virtual Assistants specialising in administrative support. The assistants will primarily handle email management and scheduling/calendar coordination for a busy executive team, so I’m counting on you to find candidates with proven organisational skills, crisp written English, and the confidence to work autonomously in a remote setting. Here’s what the assignment entails: • Craft and publish an engaging job post across appropriate channels (LinkedIn, specialised VA groups, remote-work boards, etc.). • Direct-source passive talent, review incoming applications, and screen résumés for relevant admin experience and solid remote-work references. • Conduct structure...
I need an experienced recruiter who can take full ownership of finding and vetting mid-level customer support professionals for my team. The goal is to move swiftly from sourcing to final decision, so I’m looking for someone who already knows where top talent hides and can guide them smoothly through each interview round. What matters most in these hires: • Problem-solving • Communication skills • Technical proficiency You will handle every stage of the process: • Initial screening – confirm fit, motivation, and salary expectations. • Technical assessment – probe real-world troubleshooting scenarios and product knowledge. • Final interview – present your strongest two or three finalists and sit in to provide hiring insights. I’...
Saya membutuhkan Customer Support Chat Admin yang responsif, teliti, dan dapat diandalkan untuk menangani pesan pelanggan yang masuk sepanjang hari melalui aplikasi pesan instan seperti WhatsApp, Telegram, atau Line. Ruang lingkup pekerjaan: Membalas chat pelanggan secara cepat, sopan, dan profesional Menjawab pertanyaan seputar produk/layanan sesuai panduan yang diberikan Mencatat keluhan atau permintaan khusus pelanggan Meneruskan masalah penting ke tim terkait bila diperlukan Menjaga kepuasan dan kenyamanan pelanggan dalam setiap percakapan Kualifikasi yang diharapkan: Terbiasa menggunakan aplikasi chat (WhatsApp/Telegram/Line) Memiliki kemampuan komunikasi tertulis yang baik Responsif dan mampu bekerja dengan konsisten Disiplin, jujur, dan bertanggung jawab Pengalaman sebagai customer ...
My fairly new Apple desktop isn't working. I can't get it to connect to the printer, and I need help with a few Alexa devices: - Set up an Amazon Echo - Relocate an old Alexa to a different bedroom Ideal Skills and Experience: - Experience with Apple desktop troubleshooting - Familiarity with Amazon Alexa devices - Strong problem-solving skills
My main Roblox account was hijacked and I’m locked out. I need a specialist who has successfully dealt with Roblox Support before and can walk me through, or directly handle, every step required to regain control. Here’s what I can already provide: • Several of my previous passwords • Extensive visual proof, including screenshots of recent activity that clearly shows the unauthorized access Your job is to: • Prepare and submit the strongest possible recovery ticket to Roblox Support, referencing all proof I supply • Advise on any follow-up wording or additional evidence if Support requests more details • Guide me in resetting security settings—password, two-step verification, trusted devices—once access is restored so the issue doesn...
Saya sedang mencari seorang customer service yang fokus pada penanganan keluhan, khususnya terkait masalah produk. Tugas utama Anda adalah merespons setiap komplain dengan cepat, menyelidiki akar masalah, lalu memberikan solusi yang jelas dan memuaskan pelanggan. Rincian kerja: • Menerima dan menanggapi keluhan produk melalui saluran yang telah kami sediakan (email, telepon, atau media sosial—fleksibel menyesuaikan kebutuhan kami). • Mendokumentasikan setiap kasus secara ringkas di sistem ticketing internal agar tim terkait mudah menindaklanjuti. • Berkoordinasi dengan tim produksi / quality control untuk memastikan perbaikan dan pencegahan masalah serupa di masa mendatang. • Menyusun laporan ringkas mingguan berisi tren keluhan, waktu penyelesaian, serta r...
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
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Learn how to hire and collaborate with a freelance Typeform Specialist to create impactful forms for your business.
A complete guide to finding, hiring, and working with a skilled freelance typist for your typing projects.