With 11 years of experience into the Customer Service domain, I have worked with Voice, Email as well as Chat processes. I focus mainly on CSAT.
My typing speed is 48wpm with 0% error.
Relevant Skills and Experience
My entire career has been into all processes- Chat, Email and Voice. I have also been part of developing and training members for the same, keeping the focus on speed, relevance and CSAT.
Proposed Milestones
$70 USD - Speed
$70 USD - FCR
$15 USD - Empathy
Additional Services Offered
$15 USD - CS/ Professional Emailing
If my bid is accepted, by when is the project to begin?