Over 2.5 year of experience in developing ITSM processes i.e. Incident management, Problem Management, Change Management, Knowledge Management, Integration on ServiceNow Platform.
All kind of platform based scripting : business rules, client scripts, UI scripts, script includes, HTML, Jelly script, java script
UI actions, ACLs, Workflows
Table, field creation and configuration.
Dictionary, UI Policies, Application and Module, System Properties, Email configuration, inbound actions.
Web services and third party integrations