Public media relations , digital marketing .

Public relations media relations digital marketing person . After we recently had a storm destroy our shop. We are awaiting a insurance claim . Many customers items got damaged As the insurer are taking a long time to settle , I have done everything physically in my power to replace their order (waiting periods apply) however as we were used to and operated on high kingly turnover when trade suddenly Stopped I had outgoings and I do not have the money to refund everyone involved I have successfully resolved 90% of customers on my own Without any assistance of what my insurer covers me for I need someone to assist with last 10% of customers . Posting me and my photos and calling me a scam , even though these table have had 90% of their order for a year and one thing is missing . They are posting photos and defaming me I truthfully and I need someone to assist in replying and creating a campaign and tactful announcement , to the public . Also handle the digital marketing and assist with getting our digital marketing presence back and positive . I need someone to reply with a strategy and time this would take . Need to be done this week