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Bitrix24 CRM and 3CX contact matching issue

$10-30 USD

Cerrado
Publicado hace alrededor de 4 años

$10-30 USD

Pagado a la entrega
>>Inbound Matching Issue I am facing a problem to match contacts with Bitrix CRM, When a inbound call comes the caller ID I am getting is almost exactly the same which is stored in my Bitrix CRM. for example; Caller ID I am getting like +12345678901 Phone Number stored in Bitrix CRM are like +1 234 567 8901 ( I don't know if those spaces in the number is the issue or not but I tried removing them but it's get back again automatically ) If in case you got the question then as per the integration instruction guide I have already set to exact match in Advanced > Contact in 3cx management console. Bitrix treating those call as new lead and create new contact and when I run Duplicate control scan tool then Bitrix also shows those newly created contacts are the duplicate of my original contacts and give me the option to merge them so basically I don't understand if those phone numbers are matching then why not Bitrix show the popup of my stored contact instead of creating the new duplicate. Now I am completely clueless about how to find out where is the problem. >>Outbound Matching Issue When I dial +12345678901 then my dialed number look like this 12345678901 in call history so I feel it's need to shown as dialed with leading " + " sign for exact match with my Bitrix CRM contact and I tried every possible solution but unfortunately I didn't make it possible yet and same like Inbound calls above Bitrix creating new contacts for outbound as well. Please only bid if you have experience in those systems.
ID del proyecto: 24134204

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2 propuestas
Proyecto remoto
Activo hace 4 años

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2 freelancers están ofertando un promedio de $71 USD por este trabajo
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I can help you with this. I just finished a similar issue with a different CRM and 3cx. I have been supporting and installing 3cx for a few years now, let me know if you have any questions.
$111 USD en 2 días
5,0 (11 comentarios)
4,5
4,5
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Hey, I am interested in your project and want to work on it. Send me a message to discuss more about it from now. What will i provide you: Unlimited Revisions until your satisfaction 1st Show you sample work 24/7 VIP Support Project Completion according to your time demand Hope to hear from you soon. Thanks!
$30 USD en 2 días
5,0 (1 comentario)
3,5
3,5

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Bandera de UNITED STATES
Oak Park, United States
4,6
1
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Miembro desde jul 14, 2015

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