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Customer Service

$15-25 USD / hour

Cerrado
Publicado hace alrededor de 5 años

$15-25 USD / hour

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
ID del proyecto: 19042074

Información sobre el proyecto

12 propuestas
Proyecto remoto
Activo hace 5 años

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12 freelancers están ofertando un promedio de $18 USD /hora por este trabajo
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Hi! I read the job description of the person you are looking for, and I think you are perfectly describing what I am trained to do. You can call me Kei. I am born in the Philippines but because my grandfather is Australian, I grew up speaking English as my first language. I have been working in the customer service industry for 8 years now. I started as an agent then worked my way up. I was first promoted as an SME, joined the training team, became a Communications Manager then shifting to an Operations Manager. Looking at your list of responsibilities for me, I can already think of a few things I could share. Let me share with you a few factors that I believe are necessary to have good customer service: - Product knowledge - to know what to answer to customer's questions, you have to be well-versed in the product you are supporting. Not knowing the product on the top of your head would affect the other key factors on this list, like the next one - Time - you have to respond to all inquiries in a timely manner. Making your customer wait would give them the impression that they are not important. You might also give the impression that you do not know what you are doing, like you need time to 'research' about the resolution (see 1st bullet) I can list a few more things but it will already be too long to read, so maybe we could discuss more on a call? :)
$16 USD en 40 días
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Responsible person, punctual. I have customer service experience in companies such as Aloha24, Movistar, among others., And satellite internet with power plant. Advanced management of programs such as Zendesk, LiveChat, Kustomer, Excel, Masvoz, Aircall, among others.
$15 USD en 40 días
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hi there! Experience in Costumer service. Solving any kind of issues and giving the best response to the costumers, making them satisfy with the experience. Order processing and quick response to after processed orders
$22 USD en 40 días
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Hi, I have vast experience in the Customer Service industry and I understand the importance of customer service very well. I am confident that I will the best candidate for you. Please give me an opportunity to interview with you to further discuss my skills and experience. Thanks and Regards Rakesh
$15 USD en 40 días
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Eager to apply my years of in person customer service. Additionally learn to apply these skills over the phone. Relevant Skills and Experience 3 years retail customer service experience Dealing with phone calls to the store and in person.
$20 USD en 30 días
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I've worked as a assistant manager, administration and customer service more than 5 years. I'm a fast learning person, have time availability, like to team work and help people resolve their problems and doubts
$18 USD en 40 días
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The customers needs are my main focus. I always do whatever it takes to make the customer happy no matter what. Relevant Skills and Experience Retail sales 7+ years along with customer service experience.
$22 USD en 10 días
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I am a graduate of Bachelor of Business Administration Major in Management. I work with few banking institutions as a sales operation support, Marketing Assistant, Collection Officer, Customer service agent BPO
$16 USD en 30 días
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Good afternoon, For the past year I have been working for one of the bigggest telecom providers in the Netherlands as a customer service representative. My main job responsibilities are handling customer's inquiries and complaints through phone, email, live chat and social media. I recently joined Freelancer.com because I am looking for a working from home position. Looking forward to your response. Kind regards Camelia
$20 USD en 40 días
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Hi! I am from Switzerland where is the quality of work a must, now I'm based in the Philippines and can offer my skills to low conditions. If you like to outsource your job to the Philippines then I am the right person for you. I can work 40 hours weekly to a low price with high-quality output. I have experience in solving customer problems and made them happy about the solution so that they in further still using/ buying your product. Looking forward to hearing from you. Best regards, Sascha
$15 USD en 45 días
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Sobre este cliente

Bandera de UNITED STATES
United States
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Miembro desde mar 25, 2019

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