Hi,
I'm Patricia, a customer service specialist with 6 years of experience in the banking and e-commerce industry (Amazon). Well trained and experienced in different support channels such as phone, email and chat. I was a member of the quality analyst team and the escalation department, and these positions expanded my experience. I have honed my skills in escalation management, customer-handling, people management, critical thinking, creativity on delivering news and communicating with customers, marketing creativity and a variety of other skills.
With my experience, skills and dedication, I am confident that I am a great fit for this position. I am very thrilled to collaborate with you on this project to allow you to focus on your business while I handle customer support and administrative work for you. I know you are looking for someone reliable, trustworthy and efficient. I can say many positive things about myself but I can only show them to you if you hire me. I can start working for you anytime! Just let me know!
Many thanks, Patricia