Online Customer Service Assistant.

$30-250 USD

Terminado

Publicado

hace casi 2 años

$30-250 USD

Pagado a la entrega

We are looking for customer support assistants who can work fast and accurately and can converse in both English & Malay (can use google translate), to help us deal with everyday online e-commerce operations which includes but not limited to Customer service / chat / emails Processing orders / updates of spreadsheets documentation Returns / cancellation management Confirmation and tracking of shipments Relevant additional tasks deemed necessary will be assigned from time to time You can access the customer chat systems / work from your home so long as you have internet Each day only work 2 hours, total 5 days. We will discuss and confirm on your working slots ie 10am-12pm or 10pm-12pm (singapore time) etc. So total working hours per week is about 10 hours. Budget is USD30 for 10 hours, paid weekly This offer will be paid on weekly basis and if we find you are competent for the job we shall continue hiring you on weekly basis We’ve been running our business for more than 5 years and will want to hire on a long term basis. With that said we are not looking for short term employees and will terminate contract If given such scenarios - You are making too many mistakes. - Doing Unethical things ie cheating, dishonest work that will reflect poorly or negative impact on our business - You don't reply to your emails or other communication chats in a timely manner. - You do not abide by the terms of a written SOP or oral agreement.

Customer Support

English (UK) Translator

Customer Service

Customer Experience

ID del proyecto: 33575780

Información sobre el proyecto

73 propuestas

Proyecto remoto

Activo hace 2 años

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Adjudicado a:

@joshpenet

I have an experience in Customer service outside of Upwork, meaning I got to work and interact with customers over the phone or by e-mail before. I acquired the necessary experience in customer services by working with small businesses as a freelance photo editor. I was able to interact nicely with different people over the chat through my experience as a volunteer for a political figure during the campaign period. I am interested and excited to work for you mainly because this has been my line of interest and due to my experiences. Using my acquired skills and knowledge, I can assure you that my work would be of the highest quality.

$30 USD en 7 días

5,0

(1 comentario)

3,6

73 freelancers están ofertando un promedio de $97 USD por este trabajo

@omoade21

I am an experience customer support agent. It is always a privilege to help customers solve any issue they might be facing. I understand that customers are a very important part of a company. During my previous role as customer support for an e-commerce website, I was in charge of replying to customer's emails relating to their order and inquiry. Excellent customer service and timely response will improve the chances of satisfying the customer. I created the template for other customer support to help them improve their services and to help the website. My experience coupled with my ability to learn quickly and improve at the same time makes me a good candidate for the job. I will commit to continually learning, growing, and using my skills to support the team and the company. I would appreciate the opportunity to discuss this position in customer service with you.

$30 USD en 7 días

5,0

(9 comentarios)

4,7

@webdeveloper135

Hi! :-) I possess 7+ years of experience as a virtual assistant and enjoy the variety of work the job brings each day. As a high-energy and organized individual, I am confident in my ability to perform in the role of Virtual Assistant. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am a quick study and welcome challenges as well. As a detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy, as a Virtual Assistant, I strive to provide accurate work, good communication, and error-free service. I know how valuable a Virtual Assistant can be to an Executive who has bigger fish to fry than scheduling a meeting or picking up lunch. I am a self-starter and have a complete in-home office setup. I believe I can meet and exceed the expectations you have for this role. So I’m ready to begin work as your virtual assistant as soon as possible and i look forward to speaking more with you about my candidacy you are very much welcome to contact me to set up an interview at your earliest convenience.

$140 USD en 7 días

5,0

(6 comentarios)

3,1

@Nremo

Good morning Madam/Sir, My name is Juanita and I would love to be part of the customer support team. Kind regards, Juanita

$30 USD en 5 días

4,9

(2 comentarios)

1,8

@jinufeb14

hi i can do this work efficiently Hire me ......................................................................

$140 USD en 7 días

5,0

(3 comentarios)

1,4

@ayoluvs

Dear Hiring Manager, My name is Aghogho; I am a professional Virtual Assistant with remarkable skills in Customer Support duties. I am fast, accurate and would love to take up this role. I have a degree in English language, excellent communication skills and efficient use of google translator. I can work 2 hours a day for 5 days per week performing the following tasks: 1. Online e-commerce operations 2. Customer service / chat / emails 3. Processing orders / updates of spreadsheets documentation 4. Returns / cancellation management 5. Confirmation and tracking of shipments and so on I have internet access at home as well as a PC. I am meticulous, reliable, and committed to meeting your expectations. I accept your budget and terms of payment. I can start now. Kindly send a message. Respectfully.

$140 USD en 7 días

5,0

(3 comentarios)

1,5

@ahmadshahirak

Hello there! I'm Shahir from Malaysia and a native Malay speaker. I think I'm capable to be your long term customer support assistants who can work fast and accurately and can converse in both English & Malay. I'm an engineer by my previous profession. Can we have a further discussion? Thanks and regards, Ahmad Shahir

$100 USD en 5 días

5,0

(2 comentarios)

1,1

@vindhyah

Hi, After reading details about your project, I’m very much interested in working on it. I do have necessary skills and capabilities to complete the same successfully. Also, will make sure to complete the project on time in the best possible manner. Kindly offer this project to me. I’m available on Freelancer.com and please inbox me further details. Thank you. Kind regards, Vindhya.

$135 USD en 7 días

5,0

(2 comentarios)

0,6

@sachinskarbari18

Hii I'm sachinkarbari from Bangalore I will do your work with full of internet and with my might don't worry about your work thank you

$140 USD en 7 días

0,0

(0 comentarios)

0,0

@Ajolayo

Dear Prospective client from Malaysia My name is Faidat. I have read your project description and understand that you need an online customer service assistance. I am available for long term and ready to start work immediately. I can help perform the following tasks Customer service / chat / emails Processing orders / updates of spreadsheets documentation Returns / cancellation management Confirmation and tracking of shipments And any other related task as required. I can work for 2 hours a day and 5 days a week ,10am-12pm or 10pm-12pm (singapore time). I am an experienced virtual assistant in customer support services with over 3 years of experience. Quality work and 100 percent Accuracy is assured. I am a dedicated, hardworking and reliable freelancer. Kindly reach out to me so we can discuss further details. Best Regards Faidat Idris

$30 USD en 5 días

0,0

(0 comentarios)

0,0

@deorlar

Dear Prospective Client, I am a full-time freelancer and goal-oriented Virtual Assistant. My skills set includes but are not limited to Customer Service, Customer Support, Email Handling, Data Entry etc. I have read your project details carefully and available to work for 10hours in 5days carrying out tasks such as; • Customer Service (Responding to chats and emails). • Processing Orders and making use of spreadsheets documentation. • Return/ Cancellation management (Will do this efficiently to put customer's mind at rest for future transactions). • Confirmation and tracking of shipment. I write and speak excellent English and very good at using Google translator. I have swift Internet and would be available at whichever time slot I'm being placed on (Singapore time). I am responsible, reliable, hardworking and trustworthy. I will follow all instructions to detail and have excellent communication skills. I am fine with the $30 weekly pay. AVAILABLE FOR LONG-TERM EMPLOYMENT and also READY TO START IMMEDIATELY. Looking forward to hear from you. Best Regards, Muibat.

$30 USD en 5 días

0,0

(0 comentarios)

0,0

@Adeola5

Dear Prospective Employer, I understand that customer satisfaction is a key driver of revenue for every business. I'm a virtual assistant of 2+ years of experience in chat, inbound and outbound calls. Though new on this platform. I'm a native english speaker, also I'm an accurate fast worker and I pay attention to details. I would love to be a part of your team, to provide excellent customer experience to your clients in the online e-commerce space. I am vast and can provide support in the following areas: Customer service / chat / emails Processing orders / updates of spreadsheets documentation Returns / cancellation management Confirmation and tracking of shipments. I am available to start immediately from( Mon-Fri), i have swift Internet and would be available at whichever time slot I'm being placed on. Kindly consider me for the position. Warm Regards, Adeola

$30 USD en 5 días

0,0

(0 comentarios)

2,2

@Abhisheksarath97

Priya Grahak namaskar main Abhishek Kumar aap Humse Ek Bar kam Karva kar Dekhen aapko Mera Kam Pasand aaega dhanyvad

$140 USD en 7 días

0,0

(0 comentarios)

0,0

@Faruquemba

Dear Sir, Your job posting for the position of “Online Customer Service Assistant” caught my attention because my roles, responsibilities and experiences are familiar with the challenges you have declared through the responsibilities. I possess around 11-year experience in Human Resource & Administration with having expertise on recruitment & selection, manpower planning, job analysis, & job description, policy & process development, training & development, compensation & benefits management and general administration which will be able to add a great value to your offered position. I will be available for getting your appointment and would like the chance to interview with you. From everything that I can see as an applicant, I will be the appropriate one which you are searching Regards, Md. Faruque Hossain

$60 USD en 7 días

0,0

(0 comentarios)

0,0

@avinga01

Hello, I am have been working at hotel reservations for more that 06 years and can ensure customer service satisfaction. Message me and let me know what are the tasks to be done

$30 USD en 7 días

0,0

(0 comentarios)

0,0

@AuthorAngelRose

I have a diploma in Professional Proofreading and Editing. I've worked in a customer service role before, and I'm familiar and comfortable with Google Translate.

$140 USD en 7 días

0,0

(0 comentarios)

0,0

@PearlMopeli

As part of being a Social Media Manager, I understand the need to offer excellent communication to followers and subscribers and to tend to their every need. Being a Social Media Manager has helped shape me into understanding that every comment should be responded to within a hour. I am a very organized person, highly motivated and very punctual about my work.

$140 USD en 7 días

0,0

(0 comentarios)

0,0

@bv77adi

We can have a try, i m interested in this work,working with clients is not very easy but 2 hours a day should be not a problem

$140 USD en 7 días

0,0

(0 comentarios)

0,0

@inagalan

Hello, I am Ina, and I examined your job description and I must say it impeccably matches my ability. I am a dedicated individual That is committed to my work. I would readily help with what's required on a day to day premise and can accomplish all other errands asked as a personal Assistant. I have amazing composed and verbal communication abilities in English. I am willing to work long-term for the company and I am more than happy to begin promptly. Hope you consider my application and I am open to chatting with you. My expenses are negotiable, and I am willing to work with you. Best wishes! Thank you, Best regard!

$30 USD en 5 días

0,0

(0 comentarios)

0,0

@sionrachelle3

Hi, I am Rachelle. I am a customer service representative(inbound, outbound, email and chat )(Social media marketing for FB, IG, and Email) for more than three years. I give utmost importance to strong work ethics and discipline, hence find myself suitable for this job. I have good experience in: Google spreadsheets Data Research and analysis Email Management Data Entry( excel, word, pdf) Chat Support/SMS/EMAIL Process: Once I am assigned a project, I will first understand it completely and thereafter complete it in the most efficient manner. Availability: I am available to work for 8-9 hours a day, depending upon the need of the hour. I am flexible to work for extended hours if it is needed for your assignment. Looking forward to working with you. Thank you!

$30 USD en 365 días

5,0

(1 comentario)

0,0

@justinegapud22

Hi Good Day. I have seen that you are in need of a Costumer Support. With this, I would like to apply for the post just in case you need more Chat Support. I am fast learner and can work with minimum supervision. I will gladly accept your decision. Kindly Regard, Justine Carl Gapud

$140 USD en 7 días