Hi there,
I am submitting to you my application as a CSR applicant, I am extremely excited to apply to work for such a rapidly expanding brand. Since I personally thrive on challenging tasks that revolve around the client-serving ventures, I believe that becoming a part of an organization that constantly gives back to the community would be my dream role.
I graduated from University of Baguio, Philippines with a Bachelor's degree for Tourism and Travel Management. The job that I immediately entered was through a BPO that caters airline company which handles airline bookings, cancellations, refunds and upsell promos. And currently employed by an outsourcing agency, working from home, a freelancer, a CSR from UK based company. We are using Gorgias as our ticketing system.
Furthermore, I am very passionate about attending to clients' unique needs as I employ myself to customers satisfaction about the product. My understanding of the various and competitive world of freelancing is that I need to multi task but still giving best results to our clients. Finally, I took advantage of the ever-changing surface of the e-commerce sector to educate myself on numerous methods of effective research.
As you continue the hiring process, I would like to thank you for taking the time to review my application. I am very grateful to receive your consideration and hope to get another chance to communicate with you.
Best Regards,
Amie Mosquito