Customer Service independent consultant

My Spanish is certified by DELE C1 and I am based in Barcelona. I am experienced in customer service. I have worked as a Sales Representative in Daventry (UK). My computer skills are certified by ECDL European Certification. I would be pleased to discuss more details. Feel free to review my profile and feedbacks from other employers. Victoria

I worked professionally as a customer care agent for Vodafone UK where my job involved dealing with British customers to resolve their queries, technical issues, and settle disputes regarding their monthly bills, all of this was done in accordance with compliance and quality guides. I overachieved in all of my KPIs, be it AHT, CRI, or TNPS. Not only do I have experience in customer service, I enjoy it to bits. I'm a native Arab and my English proficiency nears native fluency.

Hello I am a Customer Service Agent with 2+ years experience working for Bosch (project MICHELIN tyres in city of Barcelona) I’m responsible for providing Customer support through inbound/outbound calls, emails and chats. Dealing with Company product recommendations and claims. I have a degree in English Language and Literature as well as Translation and Interpretation in English /Spanish Language that I specialised on the University Pompeu Fabra in Barcelona which would be a proof of my written and verbal Spanish and English skills. Have no previous experience in working on Freelancer platform but can garantee my work will not lack professionality and quality. Would like to be granted an oportunity to prove myself by dedicating myself entirely an only to this project. Thank you very much in advance !

Hi My name is Amin, based in Barcelona, I speak Spanish, French, English and Arabic. I have more than 10 years experience, I can help the company in different area, such as customer service department, digital marketing..etc I will be happy to discuss the project it with you. Kind regards

Hi there, Thank you for offering me to bid on your project. I am an experienced customer responsible and I have all the skills you need but one : I don't write and read Arabic. Let me know if you are still interested. Looking forward to hearing from you. All the best, Samia

Dear Sir/Madam, I am highly interested in the job that you are offering! I have a solid background in Science and Research based business and am very keen on working with customers. I understood from your information sheet, that your company is based in 5 continents and the products you are promoting and selling are related to nutrition and skincare. I am fluent in 5 languages, among them, Arabic, English and Spanish. I also speak Dutch and French on a native level if needed. Besides my interest in business, science and languages, I find it highly satisfying to be a contact point between service and customers, and help as much as I can with resolving ongoing problems, and makes sure the client is satisfied! I have high command of excel, have experience in Data entry and have previously worked as a translator. I will be happy to further know about the project and am looking forward to your reply. Thank you for your time. Best wishes, Nadia

I am specialist interpreter from Spanish to arabic here in Barcelona, i can speak English also and i have a large experience in customer service system. I used to attend Arabic and spanish customer by phone and e-mail.