Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Oriya language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
Hi there. I am cs-avatar (Subrata Biswas). Right now I am free and I am very fast in typing with high accuracy.I know various languages like (Hindi, Odia, Bengali, Behari and little bit of Assamies). i being from a technical background can easily handle your app as customer support. But for this I need to know the full details about your app and what it does.
Yours sincerely,
cs-avatar (SB)