Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Spanish language and English grammar is a must.
Past Experience - Past experience with customer support and engagement is a plus.
Skills: English, Spanish
Spanish is my native language, I am educated, I have a degree as a civil engineer. I have a good english level. As a plus, I'm also a dancing teacher so I have good skills comunication
I'm fluent in English and have full working proficiency in Spanish. For the past 2 years I managed a scooter rental shop in Barcelona, where I provided daily customer care in both English and Spanish. I've had several other customer service related jobs and last spring I got my Bachelor's Degree in Business Administration. Wrote my Bachelor's Thesis about Customer satisfaction and perceived value in B2B relationships. Let me know if you want my help. :)
I allways wanted to work as a chat suporet, i'm from Spain, Barcelona i would be glard to help other people.
I speak spanish, catalan and english and now i'm learning danish.
Hello. I would like to work with you in your project. I´m actually working as a Virtual assistant for a mexican company. We can discuss the bid and time. Don´t hesitate to contact me!
I am very responsible and detail oriented person and i really need a job.
My native language is Spanish but i was born in NYC, so i have both languages.
I have more then 10 years on customer services, face to face and also in call center.
Hola
El trabajo es sencillo, con cierta información acerca de lo que realizas y requieres puedo apoyarte para que todos tus clientes queden satisfechos.
Tengo amplia experiencia en atención al cliente y resolución de problemas.
Hablo español como lengua madre y un nivel de Ingles Intermedio, pero esto no es un problema ya que tengo habilidades lingüísticas y puedo resolver cualquier inconveniente que se presente.
Saludos
My english and spanish level are just the right ones for this task. I'm just wondering for how long you would need my services? Is this a one and limited time job?
Greetings.
I have worked in customer service since I finished high school (2011). Now I wsnt to become a freelancer! I am an Spanish native speaker and have lived in the UK for a year. (Previous English studies)
My Name is Rodolfo Sanmiguel, and I'm a student of international trade, I'm 22 years old, and I have strong knowledge in English communication and working as Virtual Assistant in different areas doing a different task like post ads, find a supplier, etc.
In my profile, you can find all the feedback of all projects and contest that I've done in the past.
I'm contacting you today with a proposal that I believe will benefit you greatly. I can work seven days of the week, more than 20 hours per week without any problem in any time frame (morning, afternoon and night) and if you want proof, I can give you for free a little trial.
If you are interested in me, please contact me and tell me all details of your project
Regards
Rodolfo Sanmiguel M
Valencia, Venezuela
Soy colombiana el español es mi lengua nativa, tengo conocimientos de servicio a el cliente porque trabaja en un call center bilingue que realiza la parte de servicio al cliente en una empresa de Estados Unidos de telefonia celular
I´m enthusiastic, reliable and hardworking individual who has over 5 years of experience giving professional, efficient and high quality service to various call center and BPO companies.
I am skilled in communicating with clients over the phone, chat and email. Am eager to learn to use any new tools that get the job done well.
I have experience working on support areas for customer service, customer retention procedures and technical support