Hi there! I have experience in chat support, email support and have excellent written communication skills. I am patient and be able to effectively defuse situations with customers. A self starter, responsible and reliable and is willing to commit to a 30-40 hour workweek. I also have an upbeat and positive attitude to ensure that my work is always smooth. I am familiar with Zendesk as a customer service platform, as well as Slack and Google spreadsheet. I also am trainable to use backend applications. I attached a sample of the email that I used before to respond to positive customer feedback. I hope that you consider me for this job. If you do, I am available all day for an interview, and maybe we can schedule a meeting to discuss this project. Regards, Darren.