Summary of Primary Job Responsibilities
We are looking for friendly individuals with computer and customer service experience. This is an excellent opportunity for anyone looking to advance your career quickly in our friendly and fun, call center environment! * Answer inbound calls within guidelines/goals established by the client and contact center management. * Consistently achieve call quality score goals to meet client and customer satisfaction goals. * Other duties as assigned.
High School Diploma/GED
* Customer service experience is required with a minimum of 6 months. * Call center experience a major plus.
* Dependable, reliable and able to perform duties with minimal supervision. * Ability to interact positively with customers, peers and supervisors.
Sitel requires pre-employment drug tests, background and credit checks.
Perks: Employee Discounts, Inbound Calls Only, No Outbound Sales, No Collections, Paid Training, Casual Work Attire, Promotion Opportunities and more. Other Excellent Benefits: Medical, Dental, Vision, 401(k) Plan, Paid Holidays, Paid Vacations, Life Insurance, Flexible Spending Account, Short-Term Disability, Long-Term Disability
This is a Full time and Part time position.
Training is Available.