Receptionist Needed

An excellent opportunity has arisen at Conrad Hotels & Resorts for Receptionist. We are currently seeking for qualified persons to fill up the role of Receptionist at our hotels. A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.<br /><br />Conrad Hotels & Resorts is a global company with a broad portfolio of hotel brands, meaning a world of opportunity for you. Our success flows from the thousands of people around the world who form part of the Conrad Hotels & Resorts team. It’s their ideas, inspiration and effort that make us who we are. It’s their individuality that we love. At Conrad Hotels & Resorts, we’re always looking for passionate, creative, stylish individuals to join our family in hospitality jobs. We seek people who think originally, react instinctively and want to be a part of one of the most exciting companies in the luxury industry. So if you want to work somewhere that can offer a rewarding career and room to be yourself, we want all of you at Conrad Hotels & Resorts. Conrad Hotels & Resorts International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Conrad Hotels & Resorts International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.<br /><br />As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<br /><br />Achieve positive outcomes from Guest queries in a timely and efficient manner.<br />Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.<br />Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.<br />Demonstrate a high level of customer service at all times.<br />Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts.<br />Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.<br />Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.<br /><br />REQUIREMENT/SKILLS:<br /><br />To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<br /><br />Previous experience in a customer-focused industry<br />Positive attitude and good communication skills<br />Commitment to delivering a high level of customer service<br />Excellent grooming standards<br />Ability to work on your own and as part of a team<br />Competent level of IT proficiency<br />Previous experience in cash handling<br /><br />BENEFITS<br /><br />You will be offered a competitive starting salary. Conrad Hotels & Resorts Worldwide's medical, dental, vision, life, disability and retirement savings plans. <br />Access to paid time off benefits for vacation and sick. <br />An Employee Assistance Program (EAP), educational assistance.<br />Discounted hotel room rates as well as discounts on products and services offered by Conrad Hotels & Resorts Worldwide and its partners for Team Members and their families. <br />We look forward to reviewing with you other benefits you would receive as a Conrad Hotels & Resorts Team Member.