Duties and Responsibilities: Telephone and On-site Support of software products Diagnosing software problems, localization of the problem’s sources, identifying the bugs Installation of SmartVista products Communicate to customers the steps necessary to maintain and update software products Assist in documenting of SmartVista products and installation instructions Assist in testing new releases / updates Any other duties and/or responsibilities as may be assignedKnowledge, Skills and Abilities: Knowledge of SQL/PLSQL Knowledge of C language Knowledge in Unix/Linux operation systems as a confident user Self-Motivated Excellent people skills Positive attitude Skills below would be benefit: Understanding J2EE (WebLogic) Oracle database administration Understanding of basic principles of e-payments and cards payments technologies work experience requirements Three or more years experience with software development or support Banking and Finance, Payments industry Experience in payment and card processing software Permit to work in Spain education requirements College degree preferred Post secondary credit hours in a technical related field ORACLE, Unix Language requirements English Spanish