Find and Fix bugs in some Software I ordered

I have recently ordered a piece of software from AlstraSoft called Web Email Script Enterprise. To read about it goto: [login to view URL] I sometimes purchase scripts for my websites and they are usually no problem. BUT, with this one, after starting the first page, you need to fill in captcha in order to go to the next page, and the link to captcha is broken... all you see is a square box like a broken link to an image file... I have spent some time trying to correct the broken link and I can't figure it out, and the company is non-responsive. Searching the web I find many pages of dissatisfied customers after purchasing their products. I plan on trying to get my money back ($99.00) but I still need the script, and I bought it in good faith that what they were selling was in good working order, or that I would get assistance if there was a problem. I have followed their instructions with no success and I have experience installing cgi, pl, and php on my sites. What I propose to the winning bidder is that they download the program zip which was sold to me and first see if you can fix the broken captcha, and then see if everything works or if there are more problems lurking in the shadows... I hope this will be a simple fix. Best Regards, Kevin