Develop a ChatBot

Development of Dialogue Chatbot Project Name: Dialogue Chatbot for XYZ Telecom Project Description: The requirement of the project is to build a conversational Chatbot for XYZ Telecom which would be deployed in at least three platforms (including social networks). There are three main challenges in this task. First is understanding the query presented by the user, second is fetching relevant information based on the query through XYZ Telecom and finally tailoring the responses based on the standards of each platform and developing subsequent user interactions with the Chatbot. Based on my understanding, the process of understanding the query would be undertaken by one of the mentioned QA Systems models (AIML, WORD2VEC) which will be integrated locally. We separate the category or the intent of the user input and present the data back to the user in a meaningful way. The user might choose to ask questions which are not relevant to the chatbot, but we have to ensure the domain of the chatbot is closed and only restricted to its purpose. The in-cooperation of (AIML & WORD2VEC) will assist us in archiving a fabulous result. AIML (Artificial Intelligence Markup language) is an XML dialect for creating natural language software agents. Ideally, both the presentation and interaction flow needs to be tailored for the individual social network/platform since each network has its own range of capabilities, limitations and best practices. I would like to stress that although the primary medium of interaction is text, platforms such as Facebook massager and suggest that a proper mix between chat and structured interactive elements such as images, buttons etc would lead to better user engagement. So I would like to incorporate these elements as part of my proposal.