Good day Esteemed Recruiter
Please accept this letter as an expression of my interest in the position of a Customer Support Agent.
I am a highly motivated and progress focused individual with a good experience in this field, good communication skills, and eagerness to learn and adopt new ideas, With a track record of initiative and dependability.
I am progressive minded and in tune with new developments in my field, I have proven to be effective and collaborative with strong critical thinking talents and enjoy collective brainstorming sessions. I promise to effectively and adequately contribute my quarter towards achieving organizational goals and objectives,if given the opportunity.
Furthermore, I am also very familiar with Zendesk ticketing system, Zoiper dial, Jira and other Microsoft Tools.
About my previous work experience, I worked with ARCE Contact Center, But as a Customer Support Agent / Call Center Operator with LIME, i was charged with the primary responsibility of carefully understanding our clients general experience, resolving customers queries, Recommending solutions, Guiding product users on Features & functionalities.
Hence, maintaining and building a positive relationship between the organization and its clients.
Please take a moment to review my application. I would greatly appreciate the privilege to further communicate with you regarding my candidacy. Thanks for your consideration.
Hope to hear from you soon.
kind regards,
Elijah Ejeh.