I have degree in Economics and International Relations from University of Calgary. Worked with big companies such as TD Bank and Shaw Communication. Done assignments on Excel and Word.
I have 10 years of experience in Customer Service and 6 years of experience in Call center.
I have experience in listening and evaluating calls, also coaching agents on it
I have 3 years of experience with US company PR Distribution working as freelancer, trained For Distributing Press Releases, Reports, Email Handling, Live Chat, on Phone Customer Service.
I am very interested to join ASAP.
I have taught a group of kids from ages 3-12 for about 5 years a tutor, where we covered a variety of courses from English, Math, Social studies and arts. And I am currently teaching English and Maths to grade 7 at APS - Army Public School