Hi
My name is Umer Gull, I have been in the BPO industry for 13 years now, 11 years in sales and about 2 years in customer service. Through my experiences, I have learned how to assist clients effectively and to understand the purpose of their concern. I can respond to customers issues and questions in a professional and timely manner in order to maintain a high level of customer satisfaction.I am keen on details, organized and delivers a positive output to my clients. From customer service to technical support, I still want to learn new things and develop or enhance new skills.
✰ I have my core expertise in BPO industry including voice non voice projects
Skills:
- Customer Service (phone and email & Live chat)
- Lead Generation
- Telemarketing sales
- Data Entry
- Internet Research
- Sales & Up sell
I have great communication skills, fast learner, computer literate, I can handle multitasking work, and very reliable contractor.