Welsend Group, a prominent entity in the contemporary service industry, was established in 1993. Its primary areas of expertise include Human Resource Outsourcing (HRO), Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), and Knowledge Process Outsourcing (KPO).
Welsend has prioritised services ever since its inception and has forged enduring and dependable strategic alliances with distinguished organisations and businesses in the automotive industry, logistics and transportation, intelligent manufacturing, social utility services, medical and healthcare, Internet services, finance and insurance, and communication services, among others. In addition to information system integration, Welsend offers call centre operations, customer relationship management, data analysis, IT application support, operation consulting, and human resources management and information system integration. For call centre operations, customer relationship management, data analysis, IT application support, operation consulting, employee health management, human resource management, information system integration and development, among other things, we offer comprehensive, individualised solutions. By utilising innovative service concepts and adaptable service products, we augment the competitive advantages of our partners and generate exceptional customer experiences.