Vinay B.

18 yrs of diverse international technical writing experience (the USA and New Zealand). Received customer satisfaction of 8.75 on the scale of 10 from Walmart for the IBM WebSphere documentation project. My forte is writing product documentation, API documentation, marketing material, white papers, technical articles, and blogs, web content, scripts for videos, and eLearning​ material. I can restructure and revamp existing content and documentation. I have worked for IT MNCs such as IBM, Cisco, Hewlett-Packard, Avaya, Orion Health, Autodesk, Microsoft. I provided innovative ideas to promote products using the impact mapping technique and by highlighting the impact of the product features on the business of the customers.