Christian C.

I worked in a call center ( BPO ) Industry which I've worked in a data entry task. I was a " Back office admin". I've worked there for almost 2 years. I'm getting an email from a sales agent, in that email customer's information was provided. I'm putting all the data into an excel sheet after that I transfer and process it into the database. I also created different excel formula to ease our task which gives more accurate and fast service to the customer. I was also assigned to inbound calls(customer service) where my task is to verify customers account, having an interaction and complying about their questions and concerns. I'm also an "Advisor, Operation" in a Financial Account. I worked there for 1 year. I'm verifying bank details, transferring customers information and process it into the database. I have an experienced with Data processing/Data entry/ Customer Service/ Admin-Support with accuracy, quality and fair service