I am an experienced travel agent from one of the best BPO/Call center companies in the world. I was primarily managing flight bookings, hotel bookings, car rental and holiday package bookings through inbound and outbound customer service. Over 3 years, I have built my career in a variety of roles in a Business Process Outsourcing industry, where I started at an entry level position, and was promoted to become a Subject Matter Expert and mentor.
I work better in a team but best independently. I have great English communication skills. I am very proficient in MS Outlook, MS Word, and MS Excel, with a typing speed of 50 wpm.
I'm willing to be trained and am open to learning new things. I always make room for improvement to better my results. Nevertheless, I can guarantee a great deal of satisfaction and security especially with your time and most importantly, your business.