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$20 USD / hora
Bandera de BRAZIL
porto seguro, brazil
$20 USD / hora
Aquí son las 9:04 p. m.
Se unió el mayo 21, 2016
1 Recomendación

Giulia K.

@gmkrause10

4,7 (11 comentarios)
3,4
3,4
100%
100%
$20 USD / hora
Bandera de BRAZIL
porto seguro, brazil
$20 USD / hora
100 %
Trabajos finalizados
100 %
Dentro del presupuesto
100 %
A tiempo
10 %
Tasa de recontratación

Customer Service Specialist & Project Manager

Hello everyone! My name is Giulia, I'm a professional customer service specialist graduated in Marketing. I have 5 years of customer service experience (and sales) in several platforms such as Zendesk, LiveChat, WebChat, Shopify, among others. I'm a team player who also likes to work independently, I'm a self-starter and self-motivated. I have great communication skills, I'm versatile and eager to learn new things as I'm always looking to improve myself. I'm looking for a unique opportunity to grow professionally and personally, leave my comfort area and build a solid long-term relationship with my future hire. Besides customer service, I'm also a great, organized, dedicated administrative assistant, I can help you with translations (general subjects), marketing tasks such as promotions, social media management, market research, data entry and content writing. If you look for a fun, dedicated, hard worker, stop right there, you found it! I'd love to hear from you! Let's connect on Upwork: [login to view URL] Let's connect on Linkedin: [login to view URL]

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Comentarios

Cambios guardados
Mostrando 1 - 5 de 11 reseñas
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4,0
$123,00 USD
The articles delivered were satisfactory and the communication was perfect. I would recommend gmkrause10 without hesitation.
Translation
Proofreading
Blog
Article Writing
Article Rewriting
+1 más
V
Bandera de Victor F.
@Vicfraba
hace 7 años
5,0
$12,00 USD
A brilliant work. Tks!
A
Closed User
@Asiaguide
hace 7 años
5,0
$35,00 USD
Very nice work ....
Proofreading
Avatar del usuario
Bandera de Paulo Ney D.
@pauloney
hace 8 años
5,0
$35,00 USD
Giulia is very professional, helpful, and communicative. I really enjoyed working with her. Very satisfied with her work and communication.
Translation
Proofreading
Blog
Article Writing
Article Rewriting
+1 más
Z
Bandera de Zhuo S.
@zarasong7
hace 8 años
5,0
$35,00 USD
Very nice as usual, and with proofing, what you need which is to catch lots of errors.
Proofreading
Avatar del usuario
Bandera de Paulo Ney D.
@pauloney
hace 8 años

Experiencia

Project Manager

WECOM
may 2021 - Presente
- Influencer Marketing - Customer Support - Website Optimization - Product Research - Market Research - Shopify Management - Translations - Social Media Management

Operations Manager

Livemobility
ene 2022 - jul 2022 (6 meses, 1 día)
- Create customer service workflow - Setup the CRM with all communication channels (phone, email and live chat) as well as automations and workflows (chatbots/flowbots) - Take meeting notes - Setup project management tool for daily missions and task collaboration - Create training material for future customer service managers and agents. - Improve internal processes - Weekly team meetings for product development and customer experience improvement.

Event Project Manager

Visual Artistry Collective
ene 2021 - sept 2021 (8 meses, 1 día)
Event Manager for Visual Artistry - Organize meetings with clients to go over their event details - Send forms for clients to fill in for their event - Manage information within the team and different events - Collect payment from clients prior to events - Delivery of clients files (photo & video) - Client feedback - Support clients throughout their event journey

Educación

Graduated

Centro Universitário Anhangüera, Brazil 2015 - 2017
(2 años)

Calificaciones

English Certified

Wizard University
2014
Proficiency in english

Contacta Giulia K. sobre tu trabajo

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Verificaciones

Freelancer preferente
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Teléfono verificado
Email verificado
Facebook conectado

Certificaciones

portugese-1.png Brazilian Portuguese 1 95%
us_eng_1.png US English 1 75%
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