Rohan S.

An astute, multifaceted, results-oriented leader with 8 years’ (ASQ Lean SiX Sigma Black Belt)1.Initial 3 years in Capital Market, Account receivables, Telecom Expense Management with Syntel, Maersk and GSG Telco. with international clients 2.Later 5 years in Service Delivery Quality & Process improvement for globally located client pertaining to S&P and F&A teams worth 300+ FTE with Infosys BPO & Tata Teleservices 3.Proficient at managing & leading large teams for running successful process operations & experience of developing procedures, service standards for business excellence.4.Skills in conducting various training sessions for enhancing the performance of quality of services to the customer. Trained approx.150+ SME’s, Leads & Managers on Lean & Six Sigma methodology.5.Professional with a proven track record of accelerating cost reduction and avoidance through Lean & Six sigma projects drive independently as well as by consulting various projects.Mentored 250+ process improvement