Review of his credentials indicate that he is a qualified project management professional certification
1.AXELOS Prince2Agile practitioner
2.ITIL foundation (IT Service management) & Service Operation certification issued by EXIN
3.Six Sigma Black belt certification issued IACT and Trained on Lean methodology in Wipro BPO
4.SCRUM Master certification issued by GAQM.
Possess rich domain knowledge with comprehensive understanding of project management, Risk management, Transition management, KYC, AML, Fraud monitoring & Prevention, Commercial card disputes, Chargeback, Customer relationship, recruitment, SLA & KPI management, process Enhancement, MIS Reporting, Team management, Training & Development, workforce management.