To keep this short you'll be getting everything you're asking for and MORE once we get started and identify strengths, weaknesses, and constructive managerial actions and improvements backed by years of experience using a variety of project management tools (5 Why/root cause analysis, Six Sigma), a variety of online platforms to get them done (Trello, Slack, MS Teams, ZenDesk and AirTable), and previous experience supervising and doing the same in a Seattle fintech startup's B2B department gauging, mentoring, and engaging international and local remote interns for a contact scrape project.
Once we settle on terms, rates, goals, data/admin privileges, and schedule a remote observation period (speak the truth—have a foot in the stirrup) you'll also be getting the forecasting, resource management/optimization, and other facets needed to stand out in an already crowded field against newcomers and mainstays like FashioNova, Lululemon, and Nike making sure you and your team do business....smarter!
Don't risk going with a garden-variety bot-bidder only ready to take you for a ride and give nothing in return or WORSE a walking glorified "sales degree" that will bring in an air of toxic positivity, get you nowhere, and corrode through your organization as seen first hand.
My time is limited and you WILL be getting the SOP improvements that will be brought to a mid-scale OpEx consultancy's endeavors soon—don't miss out, reach out for more, and let's get started!