previously( My task was to manage a team of customer service agents working on a shift basis
and provide information and support to the team by being there and ready to listen to any issues.
The position entailed administrative tasks for maintaining a proper flow of business.
Communication with dealers across GCC, Middle East and North Africa, Finance, Logistics
and Customer Service was a vital aspect in order to meet the needs of our clients.
Within the customer service arena, my role with the team involved providing them with all the
required information/details on how to provide our customers the highest level of service,
troubleshooting any issues they were faced with, and I aided with building upon client
satisfaction levels.
When can I start..