Custom Chat Software (Built For My Company)

Do not bid until you have read this entire posting - I expect a full detailed explanation of the project in your own words and understanding along with your bid attached in your PM to me. If you do not do this, I will not award! If you send me some stupid PM with a bunch of links to your multiple sites and portfolios ... I will not award. Im not asking for you to build me a website this is software DO NOT WASTE MY TIME TALKING ABOUT STUPID WEBSITES!!! I need Custom Chat Software built for my company View video links provided to better understand what the software will need to do and how it will work. View of both Agent and Website Visitor Experience of software [login to view URL] Unserstanding of software - [login to view URL] Uses for software - [login to view URL] This software will be used on many websites... each website will represent a separate client, each client allows for several "chat agents" all info for each client should be accessed via personal login for each client account and should be easily installed on a website using a simple line of code. I need this to be both a web based and a windows based program with the client able to switch between the two platforms easily. An easy to use admin backend will be needed. Co-browsing (view for needed cobrowsing functions [login to view URL]) User management Administration console Chat function(view for needed chat functions [login to view URL] and [login to view URL]) Ability To Initiate Chat (Proactive Chat) With Website Visitor Video Chat Function Click To Call Function Audio Chat Function ( [login to view URL]) Ability To Share Files Site Analytics in admin panel Realtime Site Analytics In Admin Panel If you have any questions then ask them before you bid.