Job description:
* call potential online study respondents to obtain their contact details (email, fax or alternate tel) or to follow up on their participation
* entry of all obtained information and phone reactions
* interact with market research team for briefing and feedback
* calls must be made between 9am to 6pm from Monday to Friday depending on the country-assigned time zone, e.g. Europe, Asia, Australia, Africa or America
* payment will be 4 USD/HR
* to work 4 hours per day (max 20 hours per week)
* payments is processed once, monthly
Qualifications:
* call center or phone support experience
* fluent in English and Spanish speaker
* ability to speak in other languages (e.g. German, French, Italian, Dutch, Portuguese, Japanese) is a PLUS but not necessary
* experience in market research, marketing, lead generation or data base administration
* excellent techniques and abilities to obtain required information on the phone
* ability to apply appropriate actions to effectively control a telephone call
* ability to use the most appropriate way to communicate with different behavior types on the telephone
* use questioning and listening skills that support effective telephone communication
* understand the impact of attitude in handling calls professionally
* outstanding communication skills, persuasiveness, adaptability, initiative, judgement, voice skills, tenaciousness, resilience, negotiation skills, work under pressure, high energy level, data entry skills
* have computer, microphone, headphones and an internet connection at home
Hola mi nombre es Cristian y me interesaría poder ser de ayuda para sus necesidades.
Soy Argentino y actualmente vivo en Italia por lo cual también habló el Italiano fluido.
Muchas gracias!
I'm available and interested in this project of "Spanish Speaking Call Center Agents -- 2"
I have previous experience with that. Please send me a message so that we can discuss more.
Hi there!
I am interested in your project of working as a Spanish Speaking Agent. I have certain qualifications required for this work and being Dele b1 certified, i can communicate and connect better in spanish. Looking forward for your reply.
Thank you,
Poonam Singh
Hi,
My name is Lara and due to my previous experience in a call center dealing with clients from several countries on phone calls and emails, I could be the right applicant for your job.
If you need more details, do not hesitate to contact me.
Regards.
I have 10 years of experience in Customer Service assisting U.S. Canadians, Uk, and latin american Customers. I was trained at a large Call Center in Venezuela. Also 3 years in data entry reseach. with a pharmaceutical company locate in U.K. And 6 years experience in translations. with a native level of Spanish and English.
I can provide e-mail and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
Also I have worked in EXCEL data analysis in statistical studies, I am working online in web research and data entry, I am fast transcribing and I have years of experience working with all the Office package, I like things well done and delivered on time
Hola! Gracias por compartir este nuevo proyecto! Soy argentina y hablo español nativo.
Tengo experiencia en atención al público, por ende se cómo tratar con clientes y sus diferentes temperamentos y personalidades.
Además hablo inglés e italiano.
Me gustaría saber si este es un proyecto a largo plazo o si será sólo por un mes?
Ante cualquier duda, por favor no dude en escribirme.
Saludos cordiales
Camila
Hi!
I have read your project description and I am sure that my range of abilities are an ideal fit for the work. I'm very much interested in assisting you with accomplishing your objectives on this project.
I look forward to hear from you soon. Thank you.
Pd. I'm a native Spanish speaker from Mexico.
Hola! Soy argentino y hablo español nativo.
Tengo experiencia en atención al público, ventas y manejo de carteras de clientes.
Me gustaría ser parte de este proyecto, de ser a largo plazo aún mejor.
Ante cualquier duda, por favor no dude en escribirme.
Saludos.
Atte. Alejandro
I have experience in call center in Colombia with a company in United Kingdom called Green star Energy, I available to work 4 hours per day and I have the best skills with customer service
I have 10 years of experience in Customer Service assisting U.S. Canadians, Uk, and latin american Customers. I was trained at a large Call Center in Venezuela. Also 3 years in data entry reseach. with a pharmaceutical company locate in U.K. And 6 years experience in translations. with a native level of Spanish and English.
I can provide e-mail and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customer needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
Also I have worked in EXCEL data analysis in statistical studies, I am working online in web research and data entry, I am fast transcribing and I have years of experience working with all the Office package, I like things well done and delivered on time