We are looking for a Customer Service/Care manager -- 2

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, SMM, VAs to name a few. We are highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I have agents who have more than 7 yrs doing telemarketing, data entry, online research, lead mining, email handling and customer service experiences. We have been working as a team or individual projects for more than 3 years now and we mostly have clients here in Freelancer. We have been practicing good team work, team effort, and integrity that's why we have good reviews too (whether we work as a team or individual for a project). Cheers, JM

Hi, Have a look on my profile just now I have completed a long term job with a USA company as a VA. Also have a look what they have said about me. I read through the job details extremely carefully and understand you are looking for a VA. I am absolutely sure that I can do the project very well. I have worked on various projects and you may have a look on my profile, all of my reviews are 5 star, so you can depend on me. waiting to hear from you. Thanks.

Dear Project Poster, I have relevant hands on 5 years of experience . I am looking for long time projects. I assure you about the work quality and time delivery. Please give me chance to complete this project.

Hello, My name is Ivona and I'm a Bachelor of Business Administration. I worked as a research analyst for a New York equity research firm. I was scheduling and conducting due diligence calls with C-level executives of target public companies. I marketed business intelligence services to investor relations firms and companies looking for potential investors. I'm a fluent english speaker and a proficient Microsoft Office user. I am available 40 hours a week in any time zone. If you choose me for this job you can count that the job will be done at the most professional level. I'm very responsible, neat and punctual. I am looking forward to collaborating with you and your company. Best Regards

Hi, I would like to work on this project. I had 6 years of experience for customer service. I handled both US and UK account. I was handling customer service and billing for a telephone company and I also handled Customer service and sales for Macy's. In my 6 years of experience, I was able to handle all type of customers over the phone and knows how to resolve issues with satisfaction delivered to the custoners. I'm hoping to hear from you. Have a great day!

Hi: can you tell me more details about it please?? have a nice day!!!!!!!!!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Hello, I am very much interested to move ahead with this project. With a strong experience of 4+ years working with Customer Support & Virtual Assistant, I have managed to build a broad skill set in this kind of position. Here are my skills - Phone support - Phone customer assistance - Email sales - Email support - Ecommerce order processing - Handling unique situations - Problem solving - CRM use - Improving processes to make more efficient - Updating/Editing standard operating procedures - Gmail - Wordpress - Time management Almost all work i have done in my past assignments. Handled live chat / phone support for client / prospect conversation related to orders. CRM / Email newsletter to inform clients Order processing from direct sites or via paypal or moneybookers. Calling clients/vendors for stock management Order auditing/processing, making sales calls & calls to market vendors for getting stock updated Extensive experience with the work. Able to get this started right away & can send regular reports (real time updates). Able to stay active online for required days in a week. Lets discuss more over a call or chat. Regards Haren

HI, I'm currently working in an MNC as a team lead operations & handling a team of 23 agents. I manage day to day transaction processing target based volume keeping the clients SLA's in mind. The work involves everyday excel based transaction reports, weekly & monthly MIS reports, weekly & monthly power point presentations for shareholders which describes the actual payments & transaction processing job done in the system, agents efficiency maintenance, weekly client calls to interact & resolve clients questions directly & escalation handling through email (Average emails/day containing reports-12). Quality is a kind of ethic within myself. I feel that what I'm getting paid for should match with what I provide. Fair within ourselves. So, you will not have to worry about the quality. I feel that the requirements described in this job matches & suits well with my skills & I will be able to provide my services to you along with good accuracy & deliver the work in a timely manner. Experience in data processing, data editing, lead generation, customer service, email handling, transaction processing, well versed with excel functions, document editing, power point presentations, web search. Please consider my bid for this project. For any question, I can be reached at any time on chat. Thanks! Varun Kumar

Dear sir, I can do this job, could you please give me the opportunity to prove that i'm the most suitable one for this? I can speak English fluently, my computer has 8 GB RAM, i can have full time to work on this project as my time is available for this at the moment. Please kindly show me how to work for you with the best result, i'll try my best to make it done for you without any problem... Looking forward to your feedback! Thanks & regards,

I am new to Freelancer.com but I have many years of experience working as Admin, customer support and personal assistant.

Hi I have 7 years experience as customer care executive for Us an Eu Region . Thanks .

Good day, My name is Nikola Nuspahic and I am business manager at BlueViSion IT Solutions. It is a team of web developing and market research experts from East Europe. Our expertise are Web Development, Database Development, Mobile Application development, eCommerce, Business Intelligence. From building your own web site to market and Revenue analyses we provide advises and solutions on how to improve your business. You can see on our profile that we are dutiful and fair - we stick to the budget and deadlines and have 100% of completed jobs. We think that trust, besides skills, is important for any kind of collaboration. Can we talk more about your project?

Hello There, I am a veteran in customer support with more than 5 years of experience in customer and technical support. I have worked for Deutsche Bank as a customer support representative. I have also worked for a UK bank Abbey as a customer support. Please feel free to reach out to me to discuss this further. Regards, Abhash

I am enthusiastic about your project,kindly contact me with any more necessary information

I have over 10 years of experience in customer service. Feel free to message me. I have a lot of experience do not want to bore you in this message. Thank you for your consideration and I look forward to hearing from you. Best regards, Teresa.

Dear employer, I had taken a overview on this project. This is definitely something i can help you with. If you want then we can discuss further. Looking forward to hear from you. Warm regards by MD FERDOUS ALAM

Hi, Done Economics Honours and MBA in Human Resource. Hi,I have 4 years of experience in administration, Student Counsellor in Education sector and in chat process and Email handling in BPO.I hope I will be a fruitful asset for your esteem organization. I have edited resumes for students who where planning to go abroad I am hardworking,self motivated,honest with positive attitude towards my career and life. Thanks

Hi! I've been in a BPO industry for about 4 years solving complex issues in a timely manner and get customer satisfaction. I can get a task done, fast and accurate. I am a new freelancer but I have enough experience to give you best results. I'd be happy to work with you. I'm looking forward to hear from you soon. Thanks!

I am fluent in Spanish/English; also I have good communication and public speaking skills, proficient in computer skills. As well as diverse experience in Call center settings such as but not limited to behavioral coaching’s, real time adherence monitoring. I gained stress control skills as well as tolerance and patience by working 50 plus hours per week. During the time I worked, I increased the flow of customers by being courteous, efficient and always having a smile on my face, even in peak hours. As a result I was promoted to shift leader. Well informed of the requirements needed for a growing company Consider myself efficient and reliable in everything I do. Open minded you can make me an offer I'm looking for stability and I assume your company wants reliability I believe we could work efficiently side by side looking forward to hear from you.

Hello, I have worked in customer service call centers and have fast internet connection. Please contact me if you need further details. Alejandra