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Customer Service Agent (German required, 20 to 40h per week)

€6-12 EUR / hour

Cerrado
Publicado hace alrededor de 1 año

€6-12 EUR / hour

We are a young German Startup, which is producing and selling furniture, with a special focus on kids beds and baby cots through our brand Kids Collective. You can check out our products at [login to view URL] We are looking for a motivated and reliable team member who is eager to help us on our customer service team, purely via email and ticket systems, no phone interaction with customers. German language skills are required (B2 or higher, both written and oral). Our customer service team currently has three full-time team members, who are always there to help and to create a pleasant onboarding experience. Work load is 20 hours per week in the beginning, with an opportunity to increase to full-time quickly. The ideal candidate has customer service and/or e-commerce experience and is willing to go above and beyond for customer happiness. Our team is completely remote, but you will work closely with the founding team, our suppliers and our warehouses to solve the various customer requests and needs that come up. The ideal candidate is based in European time zone. We are looking forward to all applications and will follow up with a video interview for the most promising candidates. Philipp & Niklas Founder of Kids Collective
ID del proyecto: 36302754

Información sobre el proyecto

31 propuestas
Proyecto remoto
Activo hace 1 año

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31 freelancers están ofertando un promedio de €10 EUR /hora por este trabajo
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Dear Philipp & Niklas, I am excited to apply for the Customer Service Representative position at Kids Collective. As an experienced customer service professional, I am confident that my skills and expertise align perfectly with your requirements. I am impressed by the quality of your products and the focus on children's furniture. I believe that my experience in the e-commerce industry and customer service skills make me the perfect fit for this position. I am well-equipped to handle customer inquiries, complaints, and feedback. Having worked in customer service for several years, I understand the importance of creating a positive customer experience. I am willing to go above and beyond to ensure customer satisfaction, and I believe that my interpersonal skills and ability to work independently make me an excellent candidate for this role. I am also familiar with working in a remote environment and have experience with email and ticketing systems. I am based in the European time zone, which makes me available to work during your business hours. I would welcome the opportunity to further discuss how my skills and experience can contribute to the success of Kids Collective. Thank you for considering my application. Sincerely, Himanshu
€6 EUR en 40 días
4,6 (20 comentarios)
4,6
4,6
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Dear Philipp & Niklas, I am excited to apply for the Customer Service Agent position at Kids Collective. With 10 years of experience in customer service and e-commerce, I am confident that I have the skills and knowledge required to be a valuable addition to your team. I have a proven track record of providing exceptional customer service purely via email and ticket systems. I am eager to help Kids Collective create a pleasant onboarding experience for its customers and go above and beyond to ensure customer satisfaction. I understand the importance of being a reliable team member and I am committed to being motivated and dependable. With my experience, I am confident that I can quickly adapt to your team's remote working structure and effectively collaborate with your founding team, suppliers, and warehouses. Thank you for considering my application. I look forward to the opportunity to contribute to Kids Collective's success and to be a part of your young and growing team. Sincerely, Dewan R.
€9 EUR en 40 días
4,7 (7 comentarios)
3,7
3,7
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Guten Tag sehr geehrtes Arbeitsteam, hiermit möchte ich mich für den Job als Kundenberaterin via Mail und Tickets bewerben. Ich habe Germanistik studiert und bin vom Beruf Dolmetscherin. Meine Erfahrungen sind im Kundenservice Bereich (online sales). Habe die Kunden sowohl per Anrufe, als auch via Mails, Chat betreut. Werde mich auf unsere Zusammenarbeit sehr freuen. Mit freundlichen Grüßen Roza
€12 EUR en 40 días
5,0 (1 comentario)
3,0
3,0
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Hi there! I am a native German speaker, born and raised in Austria. I carefully read your announcement, and therefore show my interest in being part of your project. Based on my experiences, more than 3 years in writing, proofreading, translating documents, Novels, Books, I know that I can successfully complete your project, at the exact and correct time. I would love to help you out on this project and I am looking forward to hearing back from you. For any further information, you can contact me in private! Greetings
€10 EUR en 40 días
4,4 (1 comentario)
3,4
3,4
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Hi there, Expert with more than 30 years of extensive experience in the BPO industry as a Customer Support, Sales Rep/Manager, and also as Digital Telemarketer. I worked in different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc. Worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, IQVIA, etc.) My working hours are adjusted depending on the country or continent. Preferably CET (Central European time). German NATIVE, Spanish NATIVE, and English FLUENT. I have dual broadband and a 5G internet connection, a powerful last-generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately. In/Outbound customer support, Appointment setting, Live Chat support, Social media support, Solving tickets, Email handling, Technical support, Sales Representative, Cold callings, and Lead Generation. Perfect command of different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, etc. If you contact me through chat I can send you my resume with more than 30 years of experience. Ich freue mich schon sehr auf Ihre Rückmeldung ;) SG, Pedro Martinez
€12 EUR en 40 días
5,0 (3 comentarios)
2,0
2,0
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Hi Guys, your project does indeed sound very interesting and I’m able to support your team from the get go. I have been working with Firms like Schneider Electric in the field of customer support and acquisition. My responsibilities included: - Support via Phone & Email - Product & Service Offers, Launches - Cold & Warm calls - Customer Satisfaction - In German and English Currently I’m also supporting and partnering with a NGO in Finland that supports Indigenous people of the Amazon where I’m supporting the team in a wide range of different physical and virtual projects. From carpeting, renovating, creating, gardening over organizing events, office work, product packaging / dispatching , web development, social media to creating a sustainable community (come into unity). There is definitely another thing or two about me, but instead of typing my fingers wound, let’s get on a call and discuss this potential collaboration in detail. Thank you, Elias
€18 EUR en 40 días
4,3 (3 comentarios)
1,9
1,9
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Hi Philipp und Niklas, Ich hatte mich schon einmal bei einem früheren Jobposting von euch beworben und auch einen Call gehabt. Ich wäre immer noch an der Stelle interessiert. Vielleicht ergibt sich ja dieses Mal eine Möglichkeit, mit euch zu arbeiten. Liebe Grüße Nazia
€12 EUR en 40 días
5,0 (2 comentarios)
1,1
1,1
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I am excited to propose my services as a multilingual translator and writer for your project. With fluency in German, English, Ukrainian, and Russian, I can provide accurate translations and original content that effectively communicate your message to your target audience. As a translator, my process is thorough and meticulous, ensuring that I capture the tone, style, and meaning of the original text in my translations. As a writer, I have years of experience creating compelling content that engages and informs readers across a variety of industries. I understand the importance of meeting deadlines, providing exceptional customer service, and delivering work that exceeds expectations. My commitment to quality and attention to detail will ensure that your project is completed to your satisfaction.
€9 EUR en 40 días
5,0 (1 comentario)
0,8
0,8
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O que faz de mim o melhor candidato!? Bom primeiramente peço que coloquem uma meta para os meus serviços, e eu lhe garanto que a entrego com o o dobro da meta, em menos tempo possível! Crescimento e foco!.
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello..My name is Leona... I am a computer literate who is a typist and very good with my Keyboard.. I am fit for this job because I have nothing doing and lots of time to put into this work, I am available to work immediately.. Thank you
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I am excited to apply for the Customer Service Agent position at Kids Collective. With 10 years of experience in customer service and e-commerce, I am confident that I have the skills and knowledge required to be a valuable addition to your team. I have a proven track record of providing exceptional customer service purely via email and ticket systems. I am eager to help Kids Collective create a pleasant onboarding experience for its customers and go above and beyond to ensure customer satisfaction. I understand the importance of being a reliable team member and I am committed to being motivated and dependable. With my experience, I am confident that I can quickly adapt to your team's remote working structure and effectively collaborate with your founding team, suppliers, and warehouses. Thank you for considering my application. I look forward to the opportunity to contribute to Kids Collective's success and to be a part of your young and growing team. Sincerely, Nyakundi
€9 EUR en 60 días
0,0 (0 comentarios)
0,0
0,0
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I'm a still new to this but I can promise I'm really good at this. Here is an example please check it out Here's what I can offer: Expertise in furniture design: I have extensive experience in designing and creating furniture, especially for kids. I am familiar with the latest trends, materials, and technologies in the industry, and I am confident that I can create furniture that is both functional and aesthetically pleasing. I will also create marketing strategies and campaigns that will help you reach your target customers and increase sales. Customer-centric approach: I understand that your customers are your top priority, and I will work closely with you to ensure that your products meet their needs and expectations. I will conduct market research and analyze customer feedback to make sure that your furniture is tailored to their preferences and demands. I am flexible and willing to negotiate to ensure that we find a pricing model that works for your startup. Thank you for considering my bid for your furniture startup. I look forward to hearing from you. Best regards. Martins
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I am a German Native with the ability to work hard. I graduated from Economy School and achieved my office education. I would like to go above and behind for any customer as this is the responsibility of a customer service agent.
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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I am writing to propose myself as a copywriting freelancer with zero experience. I am confident that I can bring fresh ideas and perspectives to your project. I understand the importance of conveying your message clearly and accurately in a way that captures the attention of your target audience. I am also aware of the need to craft content that is engaging and persuasive while staying within the guidelines of your brand. To ensure I can provide the best service possible, I have taken the time to research copywriting and understand the basics of the craft. I have studied the principles of copywriting, the importance of target audience, and the role of persuasive language in copywriting. I have also researched the industry, reading relevant blogs and articles, and keeping up with trends. I believe my research and eagerness to learn will help me to be an effective copywriter in the long run. I have the necessary communication, writing, and research skills needed to thrive in this field. I am a motivated self-starter who is eager to learn and take on new projects. I am confident that I can provide quality copywriting services for your project, and I am excited for the opportunity to prove my skills.
€7 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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I'm Nirob having an experience in Data Entry and Article Writing. Hello! When I was reviewing your job details, I saw that you're looking for an expert in Data Entry,excel,web search who can handle projects accurately and can do work as per your business goal. If you want we can discuss more about your project. I'm available anytime you want and let's make this project a great experience for both of us. Thank You
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I just saw the project you posted and it looked interesting. I am listing the reasons why I think I am the right candidate for this job. I have studied foreign languages ​​(English & German & Spanish), I have experience in translating these languages ​​and in teaching, I have worked with Word, Powerpoint, Excel, Diploma Topics and article writing. I guarantee you a serious job and on time. I am new to Freelancer
€9 EUR en 20 días
0,0 (0 comentarios)
0,0
0,0
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Anscheinend lag es doch bei mir :)
€10 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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"I am highly committed to the quality and effectiveness of my work as a content writer. With my ability to research and write in a clear and engaging way, I can produce informative pieces that meet your expectations and exceed your audience's needs."
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Dears Philipp and Niklas, My name is Hassan and I am writing to apply for the German customer service position at your company. As a German speaking customer service representative with more than 3 years of experience, I have developed strong customer service skills. Be it handling customer complaints or providing solutions to their problems, I am always willing to go the extra mile. My previous responsibilities also include handling German customer complaints via phone, Email and Chat, and I am confident that I can do the same for your company. Furthermore, I am proficient in Virtual assistance for Germans, which I believe will come in handy in this role. I also have extensive knowledge of the German language and the German culture and relevant experience working with all Customer Service software programs (CRM) like Zendesk, Freshdesk Microsoft Dynamics 365, etc. All of the above, I believe, makes me an excellent candidate for this position. I am eager to use my communication skills and experience to contribute to your company’s success and greater levels of customer satisfaction. I am looking for a long-term opportunity where I can grow and develop my skills further, and I am eager to use my skills and experience to provide exceptional customer service to your customers. I would appreciate it if you could contact me for an interview at your earliest convenience. I would like to thank you in advance for your time and consideration. Sincerely, Hassan Sayed
€9 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hallo, mein Name ist Sandra, ich bin deutsche Muttersprachlerin und arbeite außerhalb der Plattform als virtuelle Assistentin. Ich habe ehrlicherweise noch nicht sehr viele Erfahrungen im E-Commerce Bereich sammeln können, bin aber motiviert, flexibel und kann neue Anwendungen schnell erlernen. Ich würde mich sehr über eine Nachricht freuen. Viele Grüße aus Marokko Sandra
€12 EUR en 35 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de GERMANY
Berlin, Germany
0,0
0
Miembro desde feb 11, 2023

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